Multi-card reader not being read - Request assistance!

glennc

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Hello,
Put together a system and after running down issues and setting W8 the way I like it, I neglectfully forgot to test the mini-card to USB device. It does not work. I was trying to copy something over on a compact flash memory disk I have. I did some basic troubleshooting on my level, went into device manager and found an unknown device, tried to update the driver over the net an it didn't. So any opinions or ideas are welcome.
Glenn
 

My Computer

System One

  • OS
    Windows 7
You will have to install the drivers for it before it works.
Did it come with a driver Cd? If it did try to install it in compatibility mode.
Try to download drivers from the manufacturers website and install them.
 

My Computer

System One

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    Windows 10 Pro 64bit
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Device manager | right click it | Properties | Details tab

Change dropdown to say Hardware ids

Copy/paste results here and I'll get a driver for it.

x86 or x64?

It's gotta be either Ricoh or Realtek I am betting. Those are fairly easy to find drivers for I think.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
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    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
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    300W generic
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    Logitech Classic Keyboard 200, Dell RT7D20
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You will have to install the drivers for it before it works.
Did it come with a driver Cd? If it did try to install it in compatibility mode.
Try to download drivers from the manufacturers website and install them.

Hello and thanks for responding! I will take your advice, much appreciated!
Glenn
 

My Computer

System One

  • OS
    Windows 7
Device manager | right click it | Properties | Details tab

Change dropdown to say Hardware ids

Copy/paste results here and I'll get a driver for it.

x86 or x64?

It's gotta be either Ricoh or Realtek I am betting. Those are fairly easy to find drivers for I think.

Hey Gman,
Thanks for your assistance. Okay it says USB\DEVICE_DESCRIPTOR_FAILURE. Doesn't seem that this will be a big help IMHO.
W8 is x64. It is listed in Device manager as Other Devices > Unknown Device. I'll open it up in the morning as there is no external maker or id. Honestly I don't even know if I have it plugged in right. I just plugged in one of the boards USB connectors....
Cheers,
Glenn
 

My Computer

System One

  • OS
    Windows 7
Old drivers will likely destabilize the machine, causing bsods or at the least, cause latency spikes. The latest driver available would be your best bet.

Try to find something at least 2010 but 2011 would be better, of course.

Which motherboard and/or system? If you don't know: type msinfo32 in the start then press enter. The motherboard is on the System Model line. But what would be helpful is if the system was built by an OEM - Like is it an HP Pavilion, Compaq Presario xyz etc....? That kinda thing...

The msinfo32 should also say about that too.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Hi Glenn.

Just curious.
Did your compact flash memory disk work well with your previous OS? (Windows 7)
If it USB 2 version it should have worked with WCP. I found my compact flash for Roland music keyboard connected normally.

Kevin
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built system
    CPU
    Core i5
    Motherboard
    Intel DH55PJ
    Memory
    4 GB
    Graphics Card(s)
    ATI 4650
    Sound Card
    Realtek HD Integrated
    Monitor(s) Displays
    LG Flatron L1742S; LG Flatron 19"; Samsung TV 48"
    Screen Resolution
    1280:1024; 1366:768;1920:1080
    Hard Drives
    SSD 256 GB
    Seagate Barracuda 500 GB
    WDC 1 TB
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    Power
    Case
    Simbadda
    Cooling
    Conventional
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Internet Speed
    1.4 MBPS
    Other Info
    External HDD WDC 2 TB
    Dial Up Modem Huawei
    Home-made Home Theater
Old drivers will likely destabilize the machine, causing bsods or at the least, cause latency spikes. The latest driver available would be your best bet.

Try to find something at least 2010 but 2011 would be better, of course.

Which motherboard and/or system? If you don't know: type msinfo32 in the start then press enter. The motherboard is on the System Model line. But what would be helpful is if the system was built by an OEM - Like is it an HP Pavilion, Compaq Presario xyz etc....? That kinda thing...

The msinfo32 should also say about that too.

Hello Gman,
Strange turn of events. I managed to locate a number on the card reader and it indicated a linksys. Went to the linksys site and according to the serial number, I could not update it beyond XP. Had the original acer which I put in. It is working intermittently. Hardware ID indicates USB\VID_058F&PID_9360&REV_0100 AND USB\VID_058F&PID_9360. Device Manager identifies it as a Mass Storage Device. Driver detail is C:\Windows\system32\drivers\USBSTOR.SYS.
When I put a USB stick in it recognizes it and pops a what do you want to do along with the taskbar icon. On rare occassions when I insert a compact flash or an SD card it pops up the what do you want to do and the taskbar icon. When going to the taskbar icon, whereas on the USB stick it has the proper name of the device, on the others it has under mass storage and greyed out the names of the compact flash or the SD chip. Most of the time though I get an error on either of these in the Device Manager under the Mass Storage Unit that:

Capture.PNG

Thanks for any help. I guessed that getting rid of the old linksys was an appropriate action!
Glenn
 

My Computer

System One

  • OS
    Windows 7
Hi Glenn.

Just curious.
Did your compact flash memory disk work well with your previous OS? (Windows 7)
If it USB 2 version it should have worked with WCP. I found my compact flash for Roland music keyboard connected normally.

Kevin

Hello Kevin,
Never used either card reader with W7. They used to work with Ubuntu and XP. Thanks for the assistance!
Glenn
 

My Computer

System One

  • OS
    Windows 7
In Device Manager under Disk Drives (I think, I don't have cards) - should be shown a listing for a card when you put one in.

Go to that one and right click it. Properties | Policies tab

Delete any checked boxes there then click ok.

That should fix the intermittent problem for ya.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
In Device Manager under Disk Drives (I think, I don't have cards) - should be shown a listing for a card when you put one in.

Go to that one and right click it. Properties | Policies tab

Delete any checked boxes there then click ok.

That should fix the intermittent problem for ya.

No luck, the devices are currently not being read so there is no drive letter attached to them. I did an uninstall and scan hardware and the USB MASS STORAGE DEVICE is now listed as a USB COMPOSITE DEVICE with different device IDs and drivers. USB port works everytime and the others aren't being recognized but the Device Manager is not showing a fault on the USB Composite device?????
Give you any ideas? Thanks for your help!
Glenn
 

My Computer

System One

  • OS
    Windows 7
The manufacturer is Alcor but their website is in Japanese (I think, it's Oriental for sure though) and I can't make heads or tails of it. Microsoft doesn't have a driver either. You can search Google for this: VID_058F&PID_9360

If you don't have luck finding it, put back the Linksys one and I'll probably be able to find something good for it, or make something for it if not.

Are you running x86 or x64?
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
The manufacturer is Alcor but their website is in Japanese (I think, it's Oriental for sure though) and I can't make heads or tails of it. Microsoft doesn't have a driver either. You can search Google for this: VID_058F&PID_9360

If you don't have luck finding it, put back the Linksys one and I'll probably be able to find something good for it, or make something for it if not.

Are you running x86 or x64?

Hey Gman,
I'm running x64 W8. I will take a looks at the id you suggested. Always appreciated bud!
Glenn
 

My Computer

System One

  • OS
    Windows 7
Izzit 1.1 USB, Glen?
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built system
    CPU
    Core i5
    Motherboard
    Intel DH55PJ
    Memory
    4 GB
    Graphics Card(s)
    ATI 4650
    Sound Card
    Realtek HD Integrated
    Monitor(s) Displays
    LG Flatron L1742S; LG Flatron 19"; Samsung TV 48"
    Screen Resolution
    1280:1024; 1366:768;1920:1080
    Hard Drives
    SSD 256 GB
    Seagate Barracuda 500 GB
    WDC 1 TB
    PSU
    Power
    Case
    Simbadda
    Cooling
    Conventional
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Internet Speed
    1.4 MBPS
    Other Info
    External HDD WDC 2 TB
    Dial Up Modem Huawei
    Home-made Home Theater
Hi Glenn,

It's a bit early for Win 8 drivers I know, Try to find Win 7/Vista drivers for your device (they usually work in Win8)
If nothing's available for these two: the XP drivers are worth a shot (difficult to find: xp x64 drivers)

If your on x64, these drivers would also have to be signed and that makes it a bit difficult in finding a good match.

All these drivers should be manually installed through Device Manager.

Sorry I didn't have a better suggestion by now.

Good luck in finding the right driver.
Hopachi
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
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    120W adapter
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    small
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    laptop cooling pad
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    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
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    slow and steady
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    Chromium, Pale Moon, Firefox Developer Edition
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    That's basically it.
The manufacturer is Alcor but their website is in Japanese (I think, it's Oriental for sure though) and I can't make heads or tails of it. Microsoft doesn't have a driver either. You can search Google for this: VID_058F&PID_9360

If you don't have luck finding it, put back the Linksys one and I'll probably be able to find something good for it, or make something for it if not.

Are you running x86 or x64?

Hey Gman,
I'm running x64 W8. I will take a looks at the id you suggested. Always appreciated bud!
Glenn

Gman, the best I can find for this reader is XP drivers. If I need on bad enough I could always buy a new one. But that takes some of the masochism away {:))! Thanks for any ideas!
Glenn
 

My Computer

System One

  • OS
    Windows 7
Hi Glenn,

It's a bit early for Win 8 drivers I know, Try to find Win 7/Vista drivers for your device (they usually work in Win8)
If nothing's available for these two: the XP drivers are worth a shot (difficult to find: xp x64 drivers)

If your on x64, these drivers would also have to be signed and that makes it a bit difficult in finding a good match.

All these drivers should be manually installed through Device Manager.

Sorry I didn't have a better suggestion by now.

Good luck in finding the right driver.
Hopachi

Hello Hopachi,
This driver thing is a bit complicated for me. I have found for the two Multicard readers, that they stopped updating the drivers at XP. Can these work. Should I bother? Appreciate you stopping in!
Glenn
 

My Computer

System One

  • OS
    Windows 7

My Computer

System One

  • OS
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built system
    CPU
    Core i5
    Motherboard
    Intel DH55PJ
    Memory
    4 GB
    Graphics Card(s)
    ATI 4650
    Sound Card
    Realtek HD Integrated
    Monitor(s) Displays
    LG Flatron L1742S; LG Flatron 19"; Samsung TV 48"
    Screen Resolution
    1280:1024; 1366:768;1920:1080
    Hard Drives
    SSD 256 GB
    Seagate Barracuda 500 GB
    WDC 1 TB
    PSU
    Power
    Case
    Simbadda
    Cooling
    Conventional
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Internet Speed
    1.4 MBPS
    Other Info
    External HDD WDC 2 TB
    Dial Up Modem Huawei
    Home-made Home Theater
Izzit 1.1 USB, Glen?

Gosh, I don't know! How would I find out? Thanks BTW
Glenn

Plug it in to other machine, there will be a pop up notification telling about slow connection, unless the USB Legacy is disabled in the BIOS setup.

Thanks Kevin,
To be sure I don't care that much. I can get a new better card reader for $10. Know that I think of it, it seems to act like a USB 2.0, no problems. It is now showing the remove hardware/eject on the taskbar. Will play with it some more today. Thanks Sir!
Glenn
 

My Computer

System One

  • OS
    Windows 7
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