Solved DVD/CD Drive won't Auto Start Discs

dino81

New Member
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2
I have a new Asus Laptop running 64 bit 8.1 Windows Operating System.
It has a celeron processor @ 1.86 Ghz with 4GB of Ram.

The DVD/CD Drive will not auto start any discs, DVD or CD.
I have set the auto start at "on" and in the control panel I have it checked to auto play all media. It still does not auto start when I insert a cd or dvd. I can however, manually see the files and play a music cd.

Any help appreciated.

dino81
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus D550M-DS01
    CPU
    Dual Intel Celeron Pentium N2815@ 1.86 Ghz
    Motherboard
    Don't Know Model of Motherboard
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics
    Browser
    Internet Explorer
There appears to be some corruption between Windows and the drive.

Go to the Device Manager. RIGHT click on the entry for the CD/DVD drive to highlight it and then LEFT click "uninstall" DO NOT uninstall any drivers. Restart the PC and when Windows starts it will detect and reinstall the drive. If there were any Windows corruption this will fix it.

If you are still having problems, since it is a new PC, best to contact the PC Vendor. If there is some problem only the PC Vendor can have it corrected under warranty.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Thanks for the quick reply fireberd.
I did as you suggested and it worked once with a music cd. After that it would not work again, so I un-installed it again and it wouldn't work the second time, so I guess you're right, there is some kind of corruption between windows and the drive...The warranty is still good, so will take it back to where I purchased it..
Thanks for the help.

dino81
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus D550M-DS01
    CPU
    Dual Intel Celeron Pentium N2815@ 1.86 Ghz
    Motherboard
    Don't Know Model of Motherboard
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics
    Browser
    Internet Explorer
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