Problem with Internet Explorer when Setting Up IP Camera

Juice370

New Member
Messages
40
The IP camera I'm using UCam247 1080P uses ActiveX so IE is my only option. If I use Chrome/FF the manual record controls disappear, so I'd really like to get this working with IE again. 7 days ago the camera was working OK using 192.168.0.39 (an auto assigned IP on set-up), but then having used it for 2 months the IP suddenly changed automatically and the camera dropped connection. The IP now is 192.168.0.4.

The problem seems to be related to me having changed the default password. It seems as though IE is remembering the new password and when the camera changed the IP, the password seems to have defaulted to the standard password. But IE now won't let me change this password, nor access the camera. At least this appears to be the issue.

Fast forward to now, the IP now assigned is 192.168.0.4 which is fine. But when I try to access this in IE, I get this message:

"Access Error: Unauthorized

when trying to obtain /en/player/activex_hd.asp
Access to this document requires a User ID"


I've tried everything I can think of to get IE working. Updates to latest V11, added IP to Compatibility View Settings, enabled all ActiveX controls, reset the browsing and password history, unchecked auto complete for passwords.

It's odd that this password box below is not popping up, so I can change the password. Image taken from another PC.

password_box.png

Any ideas what the issue could be and what to try next?

Thanks a lot
 
Last edited:

My Computer

System One

  • OS
    W8
    Computer type
    Laptop
local login

Hi Juice,
it might just be the way you login,
standard or local, try the opposite of your current to see if that helps.

Roy
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    x55a asus
    Antivirus
    bitdefender
    Other Info
    this laptop was/is still posted on asus website as W7
Sorry to be a bit dumb Roy, can you elaborate on "standard or local"?

Currently I just bang the IP in IE, and I get this page below, but when I click "Enter" or "Setting" it gives the error:

cam_login.jpg

Error Message:

[h=2]Access Error: Unauthorized[/h] when trying to obtain /en/player/activex_hd.asp
Access to this document requires a User ID


Thanks for your help.
 

My Computer

System One

  • OS
    W8
    Computer type
    Laptop
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