Windows 8 and 8.1 Forums

Windows 8 Not Recognizing Button Clicks

  1. #1

    Posts : 2
    Windows 8

    Windows 8 Not Recognizing Button Clicks

    Hi all,

    I'm testing out the Windows 8 Consumer Preview on a Dell Latitude XT2 tablet and I'm experiencing a strange problem. When I use the touch screen to tap on an interface component the tap does not register as a click, and press-and-hold does not register as a double-click. However, gestures like a swipe to switch apps or bring up the side menu work just fine. I've check all settings and have ensured that pen and touch are enabled. On a separate partition I have Windows 7 installed and it runs using touch based input as expected, though some features have been turned off in the Win7 partition due to some proprietary software issues.

    For reference, a co-worker and I are using sequential serial number Latitude XT2's. His has the Developer Preview installed and responds to touch flawlessly. Based on his success with the Developer Preview, I believe my problem to be a software issue and not a hardware issue.

    Has anyone else experienced this problem or have any insight as to why it may be occurring?


    Dell Latitude XT2 Tablet
    Intel Core 2 Duo U9600 @ 1.60GHz
    3 GB RAM
    Pena and touch available with up to 4 touch points.


    Windows 8 Consumer Preview Build 8250 (Express installation settings)
    Installed on a 60 GB partition of a 250 GB 5400rpm hard drive


      My System SpecsSystem Spec

  2. #2

    Posts : 1
    Windows 7


    I'm having the same issue, did you find a cure?
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8

    Not a good one...

    That laptop turned out to have an issue with the screen that was generating hundreds of spurious touches for every real touch. We had it replaced and it now works just fine.

    Sorry I can't be more help.

      My System SpecsSystem Spec

Windows 8 Not Recognizing Button Clicks

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