Virtual COM port error: COM port needed for CDMA phone

Char10

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CDMA software requires a COM port to communicate with a cell phone. I'm using HW Virtual Serial Port v3.1.2 (single port, standalone install).

I have a separate modem and router. My Win8.1 PC is hardwired to the modem. Windows firewall is off. Windows Defender is off. Motorola Mobile Drivers Installation 5.9.0 is installed (directly from Moto's website for my phone although Win8 is not listed just Win7. I did not install in Win7 compatibility mode.). My Motorola Droid Razr HD is running stock 4.1.1 ROM. It is booted into BP Tools. WiFi is off. USB Debugging is on. It's connected as MTP (media device). Stay awake is on. Modem, PC, & phone have been rebooted. There are no errors in Device Manager for the Motorola USB Networking Driver.

In IP config, the IPv4 address for the Motorola USB Networking Driver is 192.168.137.1. In HW Virtual Serial Port under Settings tab, I unchecked NVT Enabled. On the Virtual Serial Port tab, I selected Port Name=COM10, IP Address=192.168.137.2, and Port=11008. When I select Create COM, COM10 is created and I can see it in Device Manager but I get a LAN status error (in HW Virtual Serial Port app). So something is not right. In Network & Sharing Center, I see it's an unidentified public network with no internet access (IPv4).

I'm at a loss on how to fix this. Anyone know what I'm missing? Thank you in advance for the help.
 

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