Solved No sound and administrative tools in Win 8!

Pasha1998

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11
Hello,
Few days ago I have installed Windows 8, but found that there is no sound, windows can't detect audio card. I tried to find audio drivers for my card, but they don't work in Windows 8. After that I found some ways to fix this, but these ways were not helpful. After that I found only thing that can help me... but when I was trying to fix sound problem, I found that there is no administrative tools. When I press to "administrative tools" windows gives me an error: "C:\users\public\главное меню\программы\administrative tools\ refers to location that is unavailable..."
After that I tried to find directory myself, and found it in C:\users\UserName\Start Menu\Programs\Administrative tools\, but there is no any files. What to do now?
Please, I really want to make my windows work properly, help me to fix this, please!
 

My Computer

System One

  • OS
    Windows XP=>> 8
Hi there.

To help, we will need two pieces of information:

1) Are you running x86 or x64?

2) In the device manager, right click on it and choose Properties. Then go to Details tab. Change the dropdown to say Hardware Ids. Copy and past the lines now shown below to a new post here.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
1) I am running x32.
2) Now I can see that windows found my sound card... But right-click on what exactly?
 

My Computer

System One

  • OS
    Windows XP=>> 8
2) Right-click on what exactly?

In the device manager, right click on your audio line needing the driver. It may have the actual name of it in the sound section, but since you have no sound, that is unlikely.

What it likely will be is a line that says "unknown device".

After right clicking it and choosing Properties, continue on following my previous advice. :)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
2) Okay, here it is:
PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10
PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6
PCI\VEN_13F6&DEV_0111&CC_040100
PCI\VEN_13F6&DEV_0111&CC_0401
 

My Computer

System One

  • OS
    Windows XP=>> 8
Haha an easy one. I don't have to make anything special for you. :)

Extract the .rar to a folder. Then in device manager, right click the same line as before.

Choose Update Driver Software. Then Browse My Computer.

Let me pick.

Have disk.

Now go into the extracted folder and click on the .inf file. Hit next then ok.

Test your audio.

Enjoy! Save the file in a safe place for if/when you want to reinstall Windows.
 

Attachments

  • PashaAudioDriver.rar
    436.3 KB · Views: 1,838

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I did this, but... I still have no sound. When I right-click on sound icon and choose Playback Devices Windows gives me an option to enable Windows Audio Service. I press Yes. And I still see: Sound window, Playback tab, and "No audio devices are installed"
 

My Computer

System One

  • OS
    Windows XP=>> 8
After you're done installing in the device manager, it should change the audio line to say this or similar:

"Matrox WDM Audio Device"

If you'd like, you can take a screenshot of the device manager with the sound section maximized, then attach it here. It will be easier to see what is going on, if it is necessary to.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Windows restarts and gives me something like "send error report" when I try to install driver, I can't install it.
 

My Computer

System One

  • OS
    Windows XP=>> 8
Windows restarts and gives me something like "send error report" when I try to install driver, I can't install it.

Well, it is possible that for some weird reason unbeknownst to me, that this driver designed for previous versions of Windows will refuse to run on 8. That would be very rare though.

Brainstorming here...I dunno....

You can try placing the .sys file included at C:\Windows\System32\drivers

Try also placing the .inf file in C:\Windows\Inf

And finally, placing the .cat file in C:\Windows\System32

Now try installing from the .inf you placed in C:\Windows\Inf using the device manager like before.

If that doesn't work, reboot to safe mode and try again to install.

If you can't boot normally for any reason at any time, just boot to safe mode and delete the files you placed (copied over) and boot normal after.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Point all the way to the bottom left of the screen. Right click. Choose Control Panel.

Administrative Tools is there. All you need to do is set it (view by: ) for large icons.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Have you read my first post? I mean that "When I press to "administrative tools" windows gives me an error: "C:\users\public\главное меню\программы\administrative tools\ refers to location that is unavailable..."
After that I tried to find directory myself, and found it in C:\users\UserName\Start Menu\Programs\Administrative tools\, but there is no any files."
 

My Computer

System One

  • OS
    Windows XP=>> 8
Have you read my first post? I mean that "When I press to "administrative tools" windows gives me an error: "C:\users\public\главное меню\программы\administrative tools\ refers to location that is unavailable..."
After that I tried to find directory myself, and found it in C:\users\UserName\Start Menu\Programs\Administrative tools\, but there is no any files."

Open an elevated command prompt. Type this command then press enter. Follow the simple instructions it gives:

sfc /scannow

That will fix any files missing on your system but I don't think that you have a problem. That particular location is empty on purpose, even on Windows 7.

Another way to get to the shortcuts is to copy/paste this to Windows Explorer address bar and press enter:

Control Panel\All Control Panel Items\Administrative Tools
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Command Prompt said: "Windows Resource Protection did not find any integrity violations."
Windows said again: "C:\users\public\главное меню\программы\administrative tools\ refers to location that is unavailable..."
 
Last edited:

My Computer

System One

  • OS
    Windows XP=>> 8
I really have no idea what to do with this.

P.S. Sorry for double-post.

Download this zip of shortcuts and extract it to wherever you want to keep them. Desktop is fine or so is anyplace else.

If you want to, check the sevenforums.com site for the Take Ownership reg file. Install it. Then go to C:\users\public\главное меню\программы\administrative tools\ and take ownership of it by right clicking on the directory.

Then by doing that, you can extract the zip in this post to that location.

Whatever's clever.
 

Attachments

  • Administrative Tools.zip
    8.5 KB · Views: 258

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
You're very welcome! Try to get that audio working. It may be an exercise in futility but I wouldn't give up on it yet.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I made it! Now I can hear all sounds from my computer!! I just ran regedit.exe -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 -> Services -> Audiosrv -> RequiredPrivilegies -> (Right-click) Modify... -> and in Value Data left just first line (SeChangeNotifyPrivilegie) AND ALL!! (I left this here to let other people, who have this problem to resolve it)
Thank You!!
 
Last edited:

My Computer

System One

  • OS
    Windows XP=>> 8
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