DVD/CD Drive's not working (Code 19)

HannahDJA

New Member
Messages
7
I'm getting code 19 errors for both of my DVD-ROM drives.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

It's been not even a month since I used my disk drives, and they worked fine then. Then a few days ago, to clean up some space on my computer, I cleaned out my temp folder and used CCleaner to clean out the rest.

I've tried uninstalling the drivers so they could be reinstalled on startup, I've tried checking for updates, for which there are none. I can't rollback any of the drivers either.

I need these drives work for my business. And the fact that the DVD drive that I can plug in isn't even working is cause for serious alarm.

Deleting Upper/Lower filters in the registry has done nothing for me.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Memory
    6.00gb
Back
Top