removing bluetooth device failed

Hi, I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.

Same here. Windows 8.0 Remove Bluetooth device fails. Tried with device - external speaker off and on. Removed fails both ways.

So I have a zombie Bluetooth speaker that won't work, but cannot be removed either. Nice.

Don't know if this will help but here it is: http://www.eightforums.com/drivers-hardware/14564-unable-remove-bluetooth-mouse.html

thanks popeye

Things turned out well. It was the incorrect driver. Got the right one from the manufacturer's website.

Update

Update- the 'correct Bluetooth driver' failed as well for my Toshiba laptop after a reboot.

Found an application, the Toshiba Bluetooth manager - called the Toshiba Bluetooth Stack - which is like a overlayer / controller / manager which ensures that Bluetooth works properly. Found a very recently updated version - 9-9-2014, and installed that. When installing I noticed that one of the steps is "installing driver". Looks like it overrode any previous drivers I (tried to) install.

The Bluetooth Stack is actually what I have installed in my Win7 side. This works much better on Win7 (and probably Win8) then just a native Windows Bluetooth driver setup.