Windows 8 and 8.1 Forums

Bluetooth keyboard no longer pairing

  1. #1

    Posts : 2
    Windows 8.1

    Bluetooth keyboard no longer pairing

    I have to work across three PCs, for which I use a KVM switch. But while I'm on PC 2 or 3 I like to make notes on PC 1, so I use a Bluetooth keyboard and a second monitor which is always on PC1. This has been working fine for weeks.

    PC1 is Windows 8.1. Every few days I've had to reconnect the keyboard by going to Bluetooth, detecting it and pairing it again. Windows gave me a code to type into the keyboard and I was away, no problem.

    Since Wednesday (23rd) I've been unable to do this. The PC detects the keyboard after a longer search than before. It pairs with the keyboard and says it's connected but the keyboard doesn't work. When I return to the Bluetooth screen, it's gone from the list of devices. I've replaced the keyboard batteries and tested it with my iPad, where it works perfectly well. So my sequence is:

    1. type Bluetooth at Windows home page
    2. search for devices
    3. the keyboard is found
    4. click Pair
    5. wait ...
    6. 'Enter the passcode for your keyboard; you might need to enter the same passcode into the keyboard'
    7. ClickTtry entering a passcode on it
    8. code comes up
    9. put it in. 'connecting' then 'Bluetooth 3.0 keyboard connected'; graphic shows still searching for devices
    10. after close Bluetooth Devices window, keyboard doesn't work
    11. Return to Bluetooth screswitch keyboard off and on, it disappears from devices list

    Any idea why it would stop working? It was fine for about four weeks.

      My System SpecsSystem Spec

  2. #2

    Hi nlamont,

    Maybe it's worth to try to plug it to another computer and see if it works there. If it still doesn't respond on the other system then probably it's already busted.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Thank you for replying. I did that and found it was ok. Checking further I borrowed a different Bluetooth dongle, and that was the culprit. My son tried my dongle on his pc and nothing connected. I used his £1.00 one from the Pound Shop and the keyboard works.
      My System SpecsSystem Spec

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