The Unsolvable USB Code 43 Error

Jason Vowles

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I built my PC from scratch on Friday 18th April. On the evening of 21st April I turned my PC on and saw a USB error popping up in a yellow box on the bottom right of my screen. This error was popping up every 5 seconds without fail.

I tried to uninstall the drivers for all USB ports and reinstall but this didn't work. Instead I inspected the error from my Device Manager and read this:

"Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed." ((Port_#0011.Hub_#0003)) My USB devices

I have a Gigabyte H87 3HD Motherboard, a Nvidia GTX 760 graphics card, Intel i5 4440 Quad core processor, EVGA 650w Power Supply. I have Windows 8.1 64-bit as an OS.

With all my USB devices plugged in or without ANY plugged in, the error still pops up regardless. This leads me to believe it could be a problem with the motherboard itself.

I have tried the following solutions:

  • On and Off again
  • Updated BIOS to F6 Version
  • Updated Windows 8.1
  • Updated Chipset + all Drivers
  • Windows Hot Fixes
  • Using CMD and NetMon to asses the USB ports
  • System restore

I even right clicked on the error on the Device Manager, uninstalled and the error was still pinging up. Is my computer haunted?

None of these have worked. I feel like I have exhausted all my options hence why I have named the thread as such.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 Quad Core 4440
    Motherboard
    Gigabyte H87 3HD
    Memory
    1TB WDC WD10EZEX-08M2NA0
    Graphics Card(s)
    Nvidia GTX 760
    Browser
    Google Chrome
    Antivirus
    AVG

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    ASRock 990FX Killer
    CPU
    AMD FX 8320
    Motherboard
    ASRock 990 FX Killer
    Memory
    32gb
    Graphics Card(s)
    Gigabyte GTX 750i
    Sound Card
    Realtek (Stock on MB)
    Monitor(s) Displays
    ASUS 27 HD Monitor & a 37" LCD HD TV Screen (For movies)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 250 GB SS hard drive for OS
    1 1TB hard drive for data / mirrored to a second 1 TB hd.
    PSU
    650W
    Case
    No name tower
    Cooling
    Enermax Liqtech 240
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Dnload 10.48 Upload .48
    Browser
    IE 11 and Chrome when IE doesn't work
    Antivirus
    F-PROT

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5 Quad Core 4440
    Motherboard
    Gigabyte H87 3HD
    Memory
    1TB WDC WD10EZEX-08M2NA0
    Graphics Card(s)
    Nvidia GTX 760
    Browser
    Google Chrome
    Antivirus
    AVG
Hello Jason Vowles,

It could very well be damaged hardware; however, have you tried uninstalling the actual Generic Hub (image 1) and also deleting any unused (eg, hidden) profiles that may be associated with same (image 2)?

hub.jpg

Screenshot (107).png
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro
    Computer type
    PC/Desktop
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