jenny4
New Member
- Messages
- 4
- Location
- Small Island near Tacoma, WA
Hey folks,
This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.
Hardware tried:
HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000
With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.
With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.
With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.
This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver and device been more than 5 feet apart and usually within 2.
For logitech I have updated to the latest setpoint and used the devices without setpoint. The v220, while recognized by setpoint, doesn't work with it at all making the pointer motion completely random. I have used different unifying transceivers for the logitech devices and none of those work any differently.
Outside of setpoint for the logitech devices there are no drivers specific to the others. I have made sure windows is updated. Used every usb port on the computer and even used a different with usb ports.
I use a lot of usb devices at random to communicate with my cell phone, usb flash drives and two guitar interfaces (line6 ux1 and fender mini-mustang). All of the other devices seem to work without issue.
What I need is either ideas to further diagnose the problems or failing that known reliable wireless mice and keyboards that are neither MS, Logitech or HP.
I have tried contacting each company regarding these problems. Microsoft was unreachable through a complex phone tree. Logitech doesnt always answer the phone in the number of rings my telco gives to place a call (15), and HP kept transferring me to the correct department and I gave up after 10 transfers.
Any help at all, ideas, tips, pointers, anything would be appreciated!
This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.
Hardware tried:
HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000
With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.
With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.
With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.
This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver and device been more than 5 feet apart and usually within 2.
For logitech I have updated to the latest setpoint and used the devices without setpoint. The v220, while recognized by setpoint, doesn't work with it at all making the pointer motion completely random. I have used different unifying transceivers for the logitech devices and none of those work any differently.
Outside of setpoint for the logitech devices there are no drivers specific to the others. I have made sure windows is updated. Used every usb port on the computer and even used a different with usb ports.
I use a lot of usb devices at random to communicate with my cell phone, usb flash drives and two guitar interfaces (line6 ux1 and fender mini-mustang). All of the other devices seem to work without issue.
What I need is either ideas to further diagnose the problems or failing that known reliable wireless mice and keyboards that are neither MS, Logitech or HP.
I have tried contacting each company regarding these problems. Microsoft was unreachable through a complex phone tree. Logitech doesnt always answer the phone in the number of rings my telco gives to place a call (15), and HP kept transferring me to the correct department and I gave up after 10 transfers.
Any help at all, ideas, tips, pointers, anything would be appreciated!
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Home built
- CPU
- Intel Core i7-4770k OC 4.1GHz
- Motherboard
- Asus B85M-E/CSM
- Memory
- 16GB
- Graphics Card(s)
- Integrated Intel, nVidia GT640
- Sound Card
- Line6 UX1
- Monitor(s) Displays
- 2x Gateway KX2153, Toshiba Regaza 40" HDTV
- Screen Resolution
- 1080p x3
- Hard Drives
- Mushkin 180GB SSD, ST3000M000 3.0TB 7200 RPM SATA 3, ST1000DM000 1.0TB 7200RPM SATA3, WDC WD15EARS 1.5TB SATA 3 5500 RPM
- Internet Speed
- 50MBps