HP X4000b Bluetooth Mouse freezes

jbfoster

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Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Anyone have this happen with their bluetooth mouse?

I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a bluetooth dongle and my Asus T100 with built in Bluetoooth.

Thanks
Jim
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    AMD FX-8150
    Motherboard
    Gigabyte GA-990FX
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce 980
Almost all Windows 8/8.1 users have this issue with mouse freeze. There was an update but it wasn't able to install on my PC.

What you may try first is to try a wired mouse and test it out.

- If you have random Bluetooth issues and the mouse just disconnect for no reason at all, you may try to update the driver and/or get a microsoft windows 8 mouse.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free
My USB wireless does not do the freezing. I was just reading earlier on another site that several people with the same mouse have had the same problem. I will deal with it till I get another mouse.

Jim
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    AMD FX-8150
    Motherboard
    Gigabyte GA-990FX
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce 980
Then I really recommend some Microsoft mouse that combetable with Windows 8
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sony
    CPU
    Intel Core i5-3337U
    Motherboard
    Sony VAIO
    Memory
    8GB @ 1600MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Chi Mei
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi 750GB + Samsung SSD cash 32GB
    PSU
    Sony 64W
    Case
    Sony VAIO
    Internet Speed
    15Mb/s
    Browser
    Chrome
    Antivirus
    Avast Free
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