Alright guys, Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken. (obviously not the case because uninstalling an update fixed my problem.) If you guys know what update is at fault or if you know how to diagnose the problem I would be grateful.
Thank you.
Thank you.
My Computer
System One
-
- OS
- Windows 8, Kali
- Computer type
- Laptop
- System Manufacturer/Model
- HP ENVY TouchSmart m6 Sleekbook
- CPU
- i5 4200 u
- Memory
- 8gb DDR3 1600
- Graphics Card(s)
- Intel HD 4400
- Browser
- Firefox
- Antivirus
- Defender