Windows 8 and 8.1 Forums

Mouse won't work now touchscreen won't work. Windows updat

  1. #1

    Posts : 153
    Windows 8, Kali

    Mouse won't work now touchscreen won't work. Windows updat

    Alright guys, Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken. (obviously not the case because uninstalling an update fixed my problem.) If you guys know what update is at fault or if you know how to diagnose the problem I would be grateful.

    Thank you.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,073
    Windows 8.0 x64

    There's no shortcut I know of. It's a matter of roll it back so the system works normally. Install the next update in the list. Test. Repeat.

    Until you find the culprit.

    It may be a good idea to write down the updates on a pad of paper as you install them. Over time it's easy to lose your place in the list. Especially with rebooting etc..
      My System SpecsSystem Spec

Mouse won't work now touchscreen won't work. Windows updat

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