Windows 8 and 8.1 Forums

External Hard Drive - Error - "Location not Available"

  1. #1

    External Hard Drive - Error - "Location not Available"


    I am connecting a 640GB Samsung G2 Portable External Hard Drive to my HP Pavilion 15 Laptop.
    The external hard drive works on other desktop and laptop computers here at work, but when connected to the HP Pavilion (Windows 8.1 OS) it shows up as a Local Disk (H: but when trying to Open the drive it says:
    ‘Location Not Available H:\ is not accessible The device is not ready.”
    What should I do?
    Assistance is much appreciated...

      My System SpecsSystem Spec

  2. #2

    Welcome to Windows EightForums, jhnel.

    Is the drive in the correct format?

    Windows key + X > Choose Disk Management. It should tell you format and partition info there.
      My System SpecsSystem Spec

  3. #3

    It says Active Healthy Primary Partition
      My System SpecsSystem Spec

  4. #4

    Is the drive letter ok? If not, right-click on the drive in Disk Management and select "Change Drive Letter and Paths."
      My System SpecsSystem Spec

  5. #5

    Posts : 1,360
    Windows 8.1 Enterprise

    You might try disconnecting/reconnecting it from the system.
      My System SpecsSystem Spec

  6. #6

    i disconnected and reconnected and rebooted... still experiencing the same problem
      My System SpecsSystem Spec

  7. #7

    That's just plain weird. File Explorer cannot access it. Disk Management sees it. Hmmm. What's the condition in Device Manager looking like. Perhaps update the driver?
      My System SpecsSystem Spec

  8. #8

    i tried updating the driver but was told that the driver is the latest...
      My System SpecsSystem Spec

  9. #9

    It's probably something to do with the disk controller. I wonder if that's corrupted. Let me research.
      My System SpecsSystem Spec

  10. #10

    Posts : 1,360
    Windows 8.1 Enterprise

    Go here.. Samsung G Series External Drives | Seagate

    Click the Downloads button.

    Download & Run the software in this order.

    - Samsung Format Utility <=== This will delete all contents of the drive!
    - Samsung Drive Manager
    - Samsung Auto Backup
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
External Hard Drive - Error - "Location not Available"

Similar Threads
Thread Forum
External hard drive error (code 43)
Hey all, im new to this site as so pointers to make my posts better would be great. However ive got a problem that i cant find an answer to on the internet. I got given an Asus X555L laptop running windows 8.1 for christmas and i wanted to transfer my files over to it. so i moved all my music...
Drivers & Hardware
"Shrink Volume" Grayed Out - External Hard Drive
Hi All, I want to format my external hard drive into two partitions so that I can use one of them as a recovery drive for my Windows PC and the other one for my personal data. I am using Windows 8.1. It is a 1TB WD Elements hard drive currently formatted into one exFAT partition. It is about...
Drivers & Hardware
BSOD with "Invalid Attachment Process" and "IRQ..." error
Hello, Following the forum guidelines I am posting a compressed file from your SF Diagnostic tool. This was done shortly after a BSOD. Thanks for your support in helping me understand what is the cause of those frequent BSOD. Joce
BSOD Crashes and Debugging
CD/DVD Drive: "Location not available"
Since updating from Win 8 to 8.1, I've had a problem getting my (Plextor) CD/DVD drive to see that there's anything there. It recognizes and plays commercial discs no problem, but with ones I've burned or copies files to, such as an .iso just now with Ashampoo Burning Studio 12, it typically shows...
Drivers & Hardware
How to enable "Hard Drive Failure Imminent" messages
I've just built a new computer that has a 2nd hand HDD as the secondary drive. It was causing messages to appear like "Hard drive failure imminent - do you want to back up the drive". Since I was still setting up everything on the primary drive I disabled the messages by clicking "Do not show these...
Drivers & Hardware
External Hard Drive inaccessible, becomes "Local Disk"
Hey all, I recently upgraded from Windows 7 to Windows 8 and I'm loving it, EXCEPT for this one problem I'm having. Immediately after I upgraded, my external hard drive (WD Ext HDD 1021 3TB) was missing from "My Computer." I never had any problems with this HDD before I upgraded, and the...
Drivers & Hardware
Hard Drive "Clicking" / Other Questions & Comments
No need to sound the alarms but I noticed that my Western Digital external disk (Custom Enclosure) clicks when the read/write head leaves the platters. Any ideas? It's quiet as mouse while reading and writing, but makes the very faint clicking when its idle. Also, as said by the thread title....
Chillout Room

Eight Forums Android App Eight Forums IOS App Follow us on Facebook