Bluetooth connect problems W8.1

Jampit

New Member
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1
Having paired a Bluetooth device correctly- (showing in device manager as working properly), it immediately disconnected and I haven't been able to connect it since.
When the Bluetooth icon is clicked the is seen but listed as not connected. (The 'allow to connect' option is dimmed.)
In the settings menu, the 'Allow Bluetooth devices to connect to this computer' option is missing!
I have tried updating the drivers with no success.
Any ideas?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571
    CPU
    i3
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