external drive shows in devices but cannot access

mrhankey

New Member
Messages
1
hi there,

I have an iomega portable usb drive. I can plug into any of my windows 7 machines and access the files and store data on it. when I put into my win 8 machine it shows in devices and printers and in my computer shows as removable disk but you cannot open it up.

I have went into device manager and tried to update the usb driver installed but no use at all.

really strange that it shows in devices and printers but I cannot get the files.

the thing is I need to install and transfer some backups onto my win 8 machine so I need it to work desperately.

many thanks
 

My Computer

System One

  • OS
    win 8
Update the USB 3.0 driver and chipset drivers from the motherboard manufacturer's site.

Assign it a drive letter with Disk Management, if need be.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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