Windows 8 and 8.1 Forums

external drive shows in devices but cannot access

  1. #1

    external drive shows in devices but cannot access

    hi there,

    I have an iomega portable usb drive. I can plug into any of my windows 7 machines and access the files and store data on it. when I put into my win 8 machine it shows in devices and printers and in my computer shows as removable disk but you cannot open it up.

    I have went into device manager and tried to update the usb driver installed but no use at all.

    really strange that it shows in devices and printers but I cannot get the files.

    the thing is I need to install and transfer some backups onto my win 8 machine so I need it to work desperately.

    many thanks

      My System SpecsSystem Spec

  2. #2

    Posts : 1,883

    Update the USB 3.0 driver and chipset drivers from the motherboard manufacturer's site.

    Assign it a drive letter with Disk Management, if need be.
      My System SpecsSystem Spec

external drive shows in devices but cannot access

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