Solved Blue Screen - usbhub.sys

Pani1983

New Member
Messages
8
Hello!

I have upgraded my laptop to Windows 8.1. Sometimes I get bsod related to usbhub.sys.

Here is my windbg output:

Code:
[/FONT][/COLOR]Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available




************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*c:\symbols*msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Machine Name:
Kernel base = 0xfffff801`e121c000 PsLoadedModuleList = 0xfffff801`e14e0990
Debug session time: Sun Jan  5 12:09:45.020 2014 (UTC + 2:00)
System Uptime: 2 days 1:33:11.375
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols


Loading unloaded module list
....................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 9F, {3, ffffe00002dc8060, fffff801e2be3840, ffffe0000276eb80}


Probably caused by : usbhub.sys


Followup: MachineOwner
---------


0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00002dc8060, Physical Device Object of the stack
Arg3: fffff801e2be3840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0000276eb80, The blocked IRP


Debugging Details:
------------------




DRVPOWERSTATE_SUBCODE:  3


IMAGE_NAME:  usbhub.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  5215f839


MODULE_NAME: usbhub


FAULTING_MODULE: fffff8000300f000 usbhub


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


BUGCHECK_STR:  0x9F


PROCESS_NAME:  System


CURRENT_IRQL:  2


ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


DPC_STACK_BASE:  FFFFF801E2BEBFB0


STACK_TEXT:  
fffff801`e2be3808 fffff801`e14131a6 : 00000000`0000009f 00000000`00000003 ffffe000`02dc8060 fffff801`e2be3840 : nt!KeBugCheckEx
fffff801`e2be3810 fffff801`e14130c6 : ffffe000`07968650 00000000`e9f181f0 00000000`00000003 fffff801`e1278a04 : nt!PopIrpWatchdogBugcheck+0xde
fffff801`e2be3870 fffff801`e12c9f64 : ffffe000`07968688 fffff801`e2be3939 ffffe000`079686c8 00000000`00000002 : nt!PopIrpWatchdog+0x32
fffff801`e2be38c0 fffff801`e12ca478 : 00000000`00000001 ffffe000`0238a748 fffff801`e150a180 fffff801`e150e0c0 : nt!KiProcessExpiredTimerList+0x1d8
fffff801`e2be39a0 fffff801`e1326478 : fffff801`e150a180 00000000`001f3bea 00000000`0067d662 00000000`0067d67a : nt!KiExpireTimerTable+0x218
fffff801`e2be3a40 fffff801`e1276abc : ffffe000`00000000 00001f80`00000001 0000019f`598dfbd6 00000000`00000002 : nt!KiTimerExpiration+0x148
fffff801`e2be3af0 fffff801`e136d7ea : fffff801`e150a180 fffff801`e150a180 00000000`001a3fc0 fffff801`e1562a80 : nt!KiRetireDpcList+0x19c
fffff801`e2be3c60 00000000`00000000 : fffff801`e2be4000 fffff801`e2bdd000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


IMAGE_VERSION:  6.3.9600.16384


FAILURE_BUCKET_ID:  0x9F_3_btfilter_IMAGE_usbhub.sys


BUCKET_ID:  0x9F_3_btfilter_IMAGE_usbhub.sys


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:0x9f_3_btfilter_image_usbhub.sys


FAILURE_ID_HASH:  {e32271a1-eb13-6913-1626-4c8d704b5d5a}


Followup: MachineOwner

---------[COLOR=#333333][FONT=Arial]
Could you help?

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
Hello

What brand and model system do you have? This problem is quite common and should be easily fixed by downloading new drivers from your vendor website. If you know how to do this yourself then please update the following drivers
  • USB
  • Chipset

If you do not know where to find these then please provide me with your computer brand and model and I will assist you further.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center 64-bits.
I have a Lenovo G505s laptop.

I have attached the files from diagnostics tool.

I have made all updates.
 

Attachments

  • SF_05-01-2014.zip
    634.7 KB · Views: 99

My Computer

System One

  • OS
    Windows 8.1
I have a Lenovo G505s laptop.

I have attached the files from diagnostics tool.

I have made all updates.
Are you useing an external keyboard? with a reciever? If you do, try disconnecting it and look if it solves issues. Your getting alot of errors from a malfunctioning device in your event logs.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center 64-bits.
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