Solved Strange behaviour of Optical Drive

junglee

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Location
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This is strictly not a Windows 8 problem but a hardware problem. But I am trying my luck for a solution because there might be others who have had the same problem and therefore know how to overcome it.

For days now my grand-daughter's laptop's optical drive does not recognize/play pressed DVDs/CDs but if we burn the pressed DVD/CD on a blank DVD/CD on another computer then the burnt DVD/CD works fine on her laptop. Yesterday only she was try to fresh install Windows 8 on her Windows 7 laptop from a pressed DVD that I had presented to her and she couldn't. Then I copied and burnt the purchased windows 8 DVD on another DVD and with this burnt copy the installation went like a charm.

This strange behaviour is going on for over an year and I have not been able to rectify it. Can someone please help out?
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    Processor Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1801 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Intel
    Memory
    4 Gigabytes
    Graphics Card(s)
    Intel(R) HD Graphics 4000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    One, 500 Gigabytes
    Mouse
    Touchpad
    Internet Speed
    4 megabits per second
    Browser
    Internet Explorer (Latest) and Google Chrome (Default)
    Antivirus
    Avast! Free Antivirus

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS
Thanks a lot, Archer. I have no lens cleaner at hand. I shall get one soon and clean the lens and I am sure the problem shall disappear. Really grateful for your quick response.
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    Processor Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1801 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Intel
    Memory
    4 Gigabytes
    Graphics Card(s)
    Intel(R) HD Graphics 4000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366 x 768
    Hard Drives
    One, 500 Gigabytes
    Mouse
    Touchpad
    Internet Speed
    4 megabits per second
    Browser
    Internet Explorer (Latest) and Google Chrome (Default)
    Antivirus
    Avast! Free Antivirus
I would just replace the drive. It sounds like the laser diode has possibly drifted off frequency.

Drives are so cheap anymore that it's just not worth the hassle to try to live with one that does not want to perform properly.

Good Luck, and Happy 2014!

TM :cool:
 

My Computer

System One

  • OS
    Win-8.1/Pro/64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer X-1200
    CPU
    AMD 2 Core
    Motherboard
    Acer
    Memory
    Crucial, 4GB
    Graphics Card(s)
    NVIDEA GeForce 9200
    Sound Card
    On Board
    Monitor(s) Displays
    24" Acer
    Hard Drives
    Sandisk, SSD 500GB
    PSU
    Acer
    Case
    SFF Slimline
    Keyboard
    emachines 101 key
    Mouse
    Logitech Wireless
    Internet Speed
    5 Meg
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Using Classic Shell on Win-8.1 /pro/64
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