External Disk Corrupted or Unreadable

jprdover

New Member
Messages
2
Location
Dover, Kent, UK
Sounds pretty serious and I hope I have not missed this problem posted before.
I have a Toshiba 2TB External HD that came with NTI Backup software. Seemed to work fine until Win 8.1 installed and now I get the 'Corrupted' message, although the Drive shows up in This PC. Driver appears okay and as far as I can see the USB 3 hub the Drive is connected to is working. Have tried in USB 2 but with same result. I have been advised not to Format the drive.
Any ideas please?
 

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My Computer

System One

  • OS
    Windows 8.1
Try to run scandisk from a elevated cmd prompt.
Try a different cable, USB 3.0 can be very fussy about cables
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
No change.

Many thanks for your suggestion. I have tried a different cable and, after searching how to do it, I tried CHKDSK for the drive but got a similar message, as before suggesting drive corrupt or unreadable.
I have also just tried a brand new drive and getting same message so something a bit deeper I fear.
 

My Computer

System One

  • OS
    Windows 8.1
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