JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser .
No option to disable PalmCheck
I've tried everything I could think of.
I've also got it disabled in 8.1's settings, but it still freezes up the track pad when I mash the keys:
Administrator
Administrator
mvp
Hello q48vw, and welcome to Eight Forums.
Do you have the latest
17.0.19 version of the Synaptics touchpad drivers installed?
If so, you might play with the PalmCheck sensitivity settings below to see if it may help.
Hope this helps,
Shawn
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I don not have that version, it looks like I've got 16.5.2. And there's no option for pointing or PalmCheck like in your picture.
Administrator
Administrator
mvp
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Administrator
Administrator
mvp
Right click on the installer, and click on "Run as administrator" to see if it may install afterwards.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Same result. Before I get to the actual installer, I'm getting this error:
I've tried just hitting yes, and I've also tried a combination of uninstalling the existing driver.
Administrator
Administrator
mvp
Did you restart the PC after uninstalling the old Synaptic drivers, to see if the new one will install afterwards?
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Yep. It's also worth mentioning that the Windows 8.1 setting is also set to not disable the trackpad, and is continuing to lock it up.
Administrator
Administrator
mvp
Hmm, ok. You might also see what your PC manufacturer has as the latest touchpad driver version on their driver download page for your specific model number to see it may work better.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
It installed, but none of the settings options changed. Still can't disable it.
Administrator
Administrator
mvp
From the screenshots in my
post above , it appears that you can only adjust the sensitivity. If you have not already, you might try different sensitivity levels to see if it one may work better.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
That's the problem. There is no option for PalmCheck anything. This is all I see:
Administrator
Administrator
mvp
Ah, what version was that driver?
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
The version I downloaded from the Vizio site was the same one Windows updater had already installed. 16.5.2
Administrator
Administrator
mvp
Unfortunately, the PalmCheck sensitivity settings are only in the newer version.
As a test, enable the
built-in Administrator , sign in to it, uninstall the old driver, and see if the newer driver may be able to successfully install.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I'm bumping this thread because I still can't resolve this. I was told by Vizio support that they use proprietary software provided by Microsoft for their touchapds, and that is impossible for me to disable this without completely uninstalling the driver and losing the ability to use the scroll gesture and right click. Is there any type of 3rd party touchpad driver out there that gives me these features?
Administrator
Administrator
mvp
That's to bad. Drivers are device specific, so there wouldn't usually be any 3rd party ones available.
About all you can do for now is to keep pestering Vizio to update their drivers to allow you to be able to.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone