Touchpad not working after migrating from w7 to w8.1

oseri

New Member
Messages
7
Recently I've upgraded my toshiba laptop with w7 to w8.1 (without keeping any settings), but I cant get my synaptics touchpad to work.


Windows automatically installed some drivers for the touchpad but it didnt work. Then I downloaded newest generic drivers from synaptics website but they wouldnt install - I get an "installation failed" error without any elaboration.

So I've installed synaptics driver that was provided for my laptop for win 7. It installed nicely, but the touchpad still doesnt work - disabling/enabling it in synaptics tab in mouse settings doesnt change anything.

I thought that maybe now the generic driver will install that I have an older synaptics version installed and not some random windows driver, but no, the installation still fails.

The story unfolds :p Next I downloaded toshiba synaprics driver for win 8.1 that was developed for some newer laptop model as mine is no longer supported. The installation went smoothly but the touchpad still doesnt work.....


I seriously need to get that thing working or revert to w7 because I cant risk being left with no mouse when batteries run out in my wireless mouse :/ Any ideas what to do?
 

My Computer

System One

  • OS
    Win 7 / 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba L505D-10J
    CPU
    AMD Turion™ II Dual-Core Mobile M500 2.2GHz
    Memory
    4 GB DDR2
    Graphics Card(s)
    mobility HD4650
we need you to update your system specs in your profile so that we can direct you to the driver that you need for 8.1 as the one for 7 will not work most likely. we need the model of the laptop.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
Well, it's toshiba L505D-10J (it seems that this model is a bit stronger than other 505's and was released only in my country).

I didnt think that anything besides windows version really mattered in this matter (well maybe I could have added that its 64 bit), but I've updates my specs now.

Also, in device manager theres following hardware ID given with touchpad :

ACPI\VEN_SYN&DEV_0712
ACPI\SYN0712
*SYN0712
 

My Computer

System One

  • OS
    Win 7 / 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba L505D-10J
    CPU
    AMD Turion™ II Dual-Core Mobile M500 2.2GHz
    Memory
    4 GB DDR2
    Graphics Card(s)
    mobility HD4650
Back
Top