Vivotab RT not recognizing keyboards after 8.1 update

orlandotek

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I have an Asus TF600T (Vivotab RT) that came with the Asus Keyboard Dock.

I also already had the Microsoft Wedge bluetooth keyboard.

I believe the last time I used with the Wedge keyboard or the Asus Kyeboard Dock SUCCESSFULLY was when I had RT 8.0 on this device.

I have not had need to use the keyboard until the last few days. I updated my Vivotab RT to 8.1 about 6 weeks ago. Last week I took out the Asus Keyboard Dock and connected it and all the tablet would do is make clicking noises whenever I pressed any button. It would not recognize any keystrokes. I rebooted the tablet while connected to the dock and same problem. I thought maybe the Keyboard Dock needed to be charged so I did not think anything else about it and plugged it into the charger overnight to let it charge.

I have not messed with that keyboard since that night. Tonight I get to work and I had 2 hours to kill so I decided to get my Wedge Keyboard that I have used with my Android tablet with no issues and on my RT I went into Bluetooth and paired the keyboard successfully. YES, it recognized the number code I was asked to type into the keyboard. Pair was successful and it said it was paired and it installed a driver (which looks good in device manager) but now this keyboard is behaving the same way. All the tablet is doing is clicking anytime I press a key on the keyboard. It will not recognize any keys for typing or anything else. Again, I rebooted the tablet and no help.

I have a bluetooth mouse AND a bluetooth speaker which I HAVE been using successfully with my Vivotab RT for the last month and my bluetooth mouse which I have here at work is working fine on the tablet. I did go ahead and delete all the blueooth devices, turn the bluetooth off and on, reboot the tablet, re-paired the keyboard, successfully paired it.. and now it's back to just making the tablet click.

Any thoughts?

My USB dongle is at home so I cannot test a standard USB keyboard until I get home in the morning.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
I just remembered, the hardware WINDOWS button on the bottom on the tablet also has not worked since I updated to RT 8.1. It had been just making the tablet BUZZ without functioning but NOW its clicking when I press it like the keyboard had been doing. Bad tablet?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
Asus has an update to their windows 8 tablets when upgrading to 8.1. I have the asus vivo smart tablet. There is an icon on the desktop or on the metro screen for it
Try doing the update, it might fix your problem. I found it fixed a bunch of mine when i did this update after doing 8.1. There is also a bios update which fixed my bluetooth problem i jad
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250
Thanx for the reply Robin.

There is no such icon on my Start menu. There have been several Windows Updates and
patches provided since the update to 8.1 and I have applied them all.

To my own detriment, I have applied several registry hacks to speed up response time on
my tablet. Its quite possible one of these hacks simply broke Windows.

I am now performing a complete format and re-install of Windows RT to see if that will fix it.

If not, its under warranty and I'll have to take it up with Asus.

Thanx again.
***Update -

After the re-install the keyboard starting working. So, I will have to be more careful when I make changes
and test my keyboard to be sure anything I do doesn't interfere with it again.

If I discover which edit caused the problem I will share it here. Oh, the hardware
WINDOWS button on the bottom center of the tablet still does not work. I can't say if it ever
worked since I got the unit. Oh well.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
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