Windows 8 and 8.1 Forums

Windows 8: Keyboard & Mouse Problems

  1. #1

    Posts : 1
    Windows 8

    Windows 8: Keyboard & Mouse Problems

    I'm using an external mouse and keyboard (both new and working) for my Windows 8 laptop. Both are having problem with the laptop - very few keyboard keys work and when left clicking an icon, it opens the properties. Right clicking does nothing. I've checked the mouse properties and the left should be the one opening the programs. The On-Screen Keyboard is having the same problems as my new external keyboard (laptop keyboard broken (water damage)).

    (AltGr is stuck, note the accent keys, left Alt won't work)

    I've checked the keyboard properties too through the Control Panel and it should also be working properly. I'm trying to restore my laptop to factory settings using the Charms menu, but the Charms menu doesn't appear when going around the right of the screen. I can't access the Charms properties by right clicking the taskbar (right clicking the taskbar shows the list of options for about a millisecond and that's not enough time to click it).

      My System SpecsSystem Spec

  2. #2

    Hi and welcome to EightForums,

    This sounds very much like the AltGr key is stuck down (it may not be physically stuck down so looking at it may look fine).
    If the Keyboard works fine in other computers / laptops then it sounds like its the AltGr key on the actual laptop that is stuck down... this would also effect USB keyboards and the on-screen keyboard.

    Try tapping the AltGR button a few time to dislodge it.

      My System SpecsSystem Spec

  3. #3

    Posts : 2,071
    Windows 8.0 x64

    Are you booting with the keyboard and/or mouse attached? With USB that can be an issue. If you have a restore point from before the problem I would try that. If not let me know.

    Edit: also, filling system specs is helpful. It usually saves time in the long run.
      My System SpecsSystem Spec

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