Windows 8 and 8.1 Forums

New computer broke after interrupting update

  1. #1

    Posts : 2
    windows 8

    New computer broke after interrupting update

    I got my new comp yesterday and it was working fine but during critical updates the power cord came unplugged and since then my computer won't work. When I press the power button it turns on for a second or two, then immediately turns off, then just continues doing this in an endless loop restart cycle. I cannot access bios and my monitor does not turn on during the few seconds that the computer has power. My power cord does not work in my current old desktop and the power cord from my old desktop does not work in my new pc..

    is my computer broken, or is there a fix?
    Might just ship it back Monday for a replacement.

    I have tried inserting the windows 8 disc, but computer doesn't stay on long enough to do anything. I've also pressed f2, f8, f10, f12 all of those and nothing works or causes the computer to respond.

      My System SpecsSystem Spec

  2. #2

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    Sounds like something is glitched big time or you have a hardware failure.

    There are ways to try a BIOS install using a USB drive in the old days. Not sure it is possible with UEFI systems though. Easiest, send it back.

    A bit confused by this: " My power cord does not work in my current old desktop and the power cord from my old desktop does not work in my new pc.."

    Do you have a known good power cord?
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8

    The power cord from my old desktop doesn't work in the new (broken) desktop and vice versa - putting the new (broken) pc's power cable into my old desktop does not power it on. The old PC is using a good power cord because the computer turns on and works just fine; it's what I'm using right and now I just bought a new PC to be able to game on.

    I guess I will just return it and get a new (hopefully not broken) one sent to me.
      My System SpecsSystem Spec

New computer broke after interrupting update

Similar Threads
Thread Forum
Purposely Interrupting Windows 8 Reset
I have a Toshiba Satellite Radius laptop. I wanted to reset it to default factory settings so its back to how I bought it. After turning on the laptop, I pressed the 0 key, and it took me to Windows 8 recovery screen. I clicked on reset, and I said to erase all files. The resetting process...
Installation & Setup
Forced 8.1 Update Broke PC
So as you probably know, windows 8 users have constantly been receiving popus telling them windows 8.1 is free. You are given the option to install it or not to. The other night, I received a popup saying that my pc would restart to install windows 8.1 despite me never asking me to. I decided to...
General Support
Windows 8.1 Update 1 (KB 2919355) Broke Windows Explorer
Hi there. Back on the 9th I installed the Windows 8.1 Update 1 for my laptop (HP Envy m6-1206TX), which - to the best of my understanding - has broken my computer. Neither my computer nor WhoCrashed seems to think there's a problem, so I don't have anything better than a description for this. ...
General Support
Stopping keystrokes from interrupting screensaver
I have BOINC running on my laptop, (Google it if need be, but it is non-essential to this post) and it came with a screensaver that shows information on projects I am running etc etc. Some of the things that come up have keyboard controls to navigate through different areas on a certain project....
I broke IE 10
Internet Explorer 10 used to work. Then I installed a bunch of stuff and it does not work anymore. I went to MS website and they had some suggestions - tried them all, and it now works in Metro, and ONLY if I make it my default browser. Still won`t work in desktop mode even if it is the...
Browsers & Mail
Win 8 automatic updates interrupting work
Hi All - I'm new here and need some help, please. System Specs: Dell Inspiron 8 GB RAM 1TB HD Windows 8 Home Premium Office 365 I was in the middle of doing a presentation the other day and received a pop...
General Support

Eight Forums Android App Eight Forums IOS App Follow us on Facebook