Solved Help Needed - No display at all, possibly missing drivers

TheGladChad

New Member
Messages
20
I believe i have royally screwed myself over. I recently bought a windows 8 gateway desktop computer, with an AMD processor and integrated video. I installed an external video card to compare the baseline and performance to the integrated one. After realizing it wasn't as good. I removed it and got the integrated one working again. but then I uninstalled the nvidea drivers and turned off my computer for the night. Ever since that night, no matter what i do, i cannot get any display to appear on the monitor.

I have tried many many different things suggested in forums to help fix this issue. Any suggestions would be greatly appreciated, but i am strongly considering bringing it in to the source where i bought it and having them reset it or something.

This is my first post on the forums btw so any criticism on that regard is also welcome.

Thank you
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
Noo. It beeps when i press the f12 or f8 key on startup, shows the Gateway loading screen, then starts blinking a black screen like it always does. I've even tried loading a windows 8 recovery onto a flash and booting from that but i can't see anything to know whether or not i am booting from it or even at the boot menu or bios.
 

My Computer

System One

  • OS
    Windows 8
can we have the model of the computer please? seems that either you might be hitting the wrong key (must be shift+ tapping f8) or your bios is expecting a external card and needs to be set back to integrated.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
The model # is: DX4380-ER24
I will attempt shift+f8.
If it needs to be set back to integrated, is that possible to do without seeing anything on screen?
 

My Computer

System One

  • OS
    Windows 8
Suggestion: Pull the CMOS battery out for 5 minutes. First completely unplug PC from power source and if the PSU has a on/off switch turn it off as well. Pull side panel off, find CMOS battery and remove it for 5 minutes. Then re-install the CMOS battery re-attach power cord and turn switch on the PSU to on, then power up and you should have your monitor back online.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
As i am not very familiar with hardware, how do i identify the CMOS battery?

and RVCJEW, shift+f8 did not do anything different, thank you for the suggestion though.
 

My Computer

System One

  • OS
    Windows 8
I googled how to locate it. I have found it and removed it with ease. I will let you know in 5-10 minutes whether or not this worked. Thank you again for the suggestion. My fingers are crossed
 

My Computer

System One

  • OS
    Windows 8
It did not work. I can now see the gateway loading screen on startup, but as soon as that leaves, it goes right back to the blinking black screen.
 

My Computer

System One

  • OS
    Windows 8
Reboot and at the gateway loading screen hit the F1 or F2 key to get into the BIOS. Then set the BIOS to the default settings.

???????????????????????????? should say how to enter the BIOS


???????????????????????????????????????????? FAQ


You have to constantly tap the F1 key until the screen changes if the F1 key doesn't work do the same for the F2 key.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
What type of cable do you have connecting the monitor to the PC? Is the cable connected to the mobo for the onboard graphics or is it connected to the external GPU?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
it is VGA and the only time i see the loading screen is when connected to the motherboard so that is how i currently have it hooked up for different suggestions.
 

My Computer

System One

  • OS
    Windows 8
After removing the CMOS battery, and putting it back in, i was able to reach the BIOS screen. What should i do from that point?
 

My Computer

System One

  • OS
    Windows 8
Was just about to say the same hit f2 at boot then pick bios/computer setup. Though removing the cmos should have reset that already. Do you still have the pro-Western card that messed this up in the first place? You should look at what your settings are for something called peg/pci.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
Before entering the bios, some text on the screen says "CMOS checksum error". i can then press delete again to etner bios, or f1 to continue. I am in the bios, i have reset to default settings. I will try f2 after removing and reinserting the CMOS battery, because the first startup attempt after doing so has been the only time it shows me the option to press delete to enter bios.
 

My Computer

System One

  • OS
    Windows 8
Keep tapping the key very quickly as soon as you restart the computer. It is what I have to do, just holding it doesn't work.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
to get rid of the checksum error since you removed the cmos battery you must put defaults then save them while exiting the bios.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
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