Unusable RAM

brummyfan

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Hi,
I have a problem with my Memory in my Acer Aspire laptop it can recognise only 2.99GB RAM out of 4GB installed memory, I have updated the BIOS to the latest version and the particular BIOS release notes clearly mention the support for 4GB RAM, I would very much appreciate all suggestions and advice to resolve this problem.
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My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
With integrated graphics it's common for the memory to be set up to use system memory as video memory. If you don't need the current level of graphics performance, there may be a setting in the BIOS to cut down how much system ram the video chip is using.

If you don't have the option of inserting a video card then I think the choice is video performance/free ram.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Yea, that's an old lappy. The GMA 950 graphics is using memory. Afraid you don't have any options for different graphics even in BIOS settings.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
@MilesAhead,
@popeye,

Thank you guys,when I install 3GB RAM it allocates 10MB for hardware reserved but when I switch to 4GB the hardware reserved goes up to 1GB, when I googled for this "2.99GB" problem, I came across many posts from users with newer systems( mainly windows 7 owners).
I couldn't find anyone with Win8/8.1 with this problem and wondered whether anyone else had this happened to them.
As far as the settings in BIOS concerned, there's no way I could do any in this laptop( disabled by Acer :eek:)
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Built by Me
    CPU
    FX 8350 @ 4.6
    Motherboard
    Asus M5A97 Evo
    Memory
    2 x 2 GB Kingston HyperX 1600
    Graphics Card(s)
    Sapphire R9 270X Dual-X
    Sound Card
    Xonar DGX
    Monitor(s) Displays
    Acer S232HL
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 3 120 GB
    Seagate 500 GB
    PSU
    Antec Earthwatts 650W
    Case
    Antec Three Hundred
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech Wave
    Mouse
    Logitech G500s
    Internet Speed
    35000/3000
The issue in a 32 bit OS is that RAM and memory mapped hardware have to share a 4 GB physical address space. You can't fit 4 GB RAM plus memory mapped hardware in a 4 GB address space. That problem doesn't automatically go aware with a 64 bit OS, it is just that there is (usually) a way to avoid it. That way is with a BIOS option that moves the conflicting RAM to a higher address where it can be accessed with a 64 bit OS. It appears that this technique is not supported on your computer. This is not unusual with older computers.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
Last edited:

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
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