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Windows 8 and 8.1 Forums


Keyboard doesn't works - 8.1

  1. #1


    Posts : 4
    Windows 8.1 Pro

    Keyboard doesn't works - 8.1


    was working with my laptop and everything was ok
    i restarted it and now keyboard doesn't works

    i got folowing error
    could you please help me

    thanks!!!

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

    <EventID>411</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2013-11-05T04:42:51.708216600Z" />

    <EventRecordID>1137</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="152" />

    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>

    <Computer</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="DeviceInstanceId">ACPI\SNYA009\4&5e1cfd5&0</Data>

    <Data Name="DriverName">keyboard.inf</Data>

    <Data Name="ClassGuid">{4D36E96B-E325-11CE-BFC1-08002BE10318}</Data>

    <Data Name="ServiceName">i8042prt</Data>

    <Data Name="LowerFilters" />

    <Data Name="UpperFilters" />

    <Data Name="Problem">0xc</Data>

    <Data Name="Status">0x0</Data>

    </EventData>


    </Event>


    this is the error


    This device cannot start. (Code 10)


    {Device Timeout}
    The specified I/O operation on %hs was not completed before the time-out period expired.







      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Not enuogh information provided. Desktop? Need system specs plus keyboard make/model plus usb or wireless.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 Pro
      My System SpecsSystem Spec


  4. #4


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by agostinof View Post
    OK, so it is the inherent keyboard on the laptop; correct? If so, I'm not familiar with your specific model so I think it would be better if someone else assisted you on this issue. Good luck in getting your issue resolved.

    my2cents
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 Pro


    Hi,

    yes you are right, it's the inherent keyboard on the laptop
    Thanks
      My System SpecsSystem Spec

  6. #6


    USA, CA
    Posts : 191
    WIN 7 PRO x64, WIN 8.1 PRO x64


    dumb question i know but have you since upgrading to 8.1 updated all these drivers Sony : SVD1321Z9EB updates | Download updates for SVD1321Z9EB? specifically the io driver?
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1 Pro


    Quote Originally Posted by rvcjew View Post
    dumb question i know but have you since upgrading to 8.1 updated all these drivers Sony : SVD1321Z9EB updates | Download updates for SVD1321Z9EB? specifically the io driver?
    Yes all are installed, it's strange because it was working nice until few days after the upgrade.
    Mouse is working fine.

    I'm trying to restore windows but even if I use safe mode i got error 0x80070005 and it fails.
      My System SpecsSystem Spec

  8. #8


    USA, CA
    Posts : 191
    WIN 7 PRO x64, WIN 8.1 PRO x64


    yeah that is so odd maybe your keyboard died but i doubt, i would contact sony support since that is probably an issue with their 8.1 drivers and 8.1 is also very broken atm unless you have hardware that wants to play with it. whats why after having issues im just gonna wait, for others to be the Ginny pigs this time. EDIT: when in options for things like the bios or recovery you can select things with the keyboard right? if so its not broken and is all drivers.
      My System SpecsSystem Spec

Keyboard doesn't works - 8.1

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