My Computer
System One
-
- OS
- Windows 8.1 Pro 64 Bit
- System Manufacturer/Model
- Asus-IBM
- CPU
- Intel core i7
- Motherboard
- Asus
- Memory
- 4G
- Graphics Card(s)
- Nvidia Gforce 610 m 2G
- Monitor(s) Displays
- Intel Graphic 3000 HD
Thank you.Not sure if this is your problem but it is what worked for me due Bluetooth Support Service not having the right permissions:
http://www.eightforums.com/drivers-hardware/14564-unable-remove-bluetooth-mouse.html
Does Bluetooth Support Service show up as running in Task Manager/Services?
You definitely have a driver problem. Nothing posted on Asus site?
I looked on Asus site, the drivers are old. Do you have Intel or Atheros bluetooth card?
Also have you tried to update driver and let it search Windows Update for it?
Found this, maybe will work for you: Download ASUS K55A Qualcomm Atheros BlueTooth Driver 8.0.1.306 for Windows 8.1 64 bit