Solved RAM issue

hsram

Jesus
Messages
11
Location
Earth
My older HDD recently died and while I was waiting for the new one to arrive in the mail (which it did today), I decided to give the inside a nice cleaning.

Anyways, Windows 8 is telling me that I have 6 GB (2.96 usable). I tried msconfig, BIOS, re-seating and re-arranging 1 at a time to see if that was the issue...nothing. What's going on with this?

Also, onboard GPU is non-existent.

0105 - Memory : 6144MB RAM
0106 - Available OS Memory : 3032MB RAM
0107 - Page File : 1904MB used, 4198MB available

0401 - Total Memory : 2.96 GB
0402 - Free Memory : 1.54 GB
0403 - Total Pagefile : 5.96 GB
0404 - Free Pagefile : 4.07 GB


0405 - Bank Label : BANK0
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB


0405 - Bank Label : BANK1
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 2.00 GB


0405 - Bank Label : BANK2
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB


0405 - Bank Label : BANK3
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 2.00 GB

Edit: BIOS is also saying 3 GB.
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 8 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel Core i7 870 @ 2.93 GHz
    Motherboard
    BIOSTAR TPower I55
    Memory
    6 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    EVGA GeForce GTX 760 4GB 256-bit GDDR5
    Sound Card
    Razer Megalodon
    Monitor(s) Displays
    BenQ XL2420T
    Screen Resolution
    1920x1080@120Hz
    Hard Drives
    1 TB Western Digital WD Blue WD10EZEX 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
    PSU
    Corsair GS700
    Case
    COOLER MASTER HAF Series
    Cooling
    Fan
    Keyboard
    Logitech G510
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    D: ~30 Mbps U: ~2 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Ok a little update as I'm getting no responses here. I noticed some pins on the motherboard (where the CPU goes) were a little bent and I'm sure during my cleaning I was clearly responsible. However, it seems that the RAM issue could correlate with bent pins...right? If so, then me trying to fix the bends resulted in an even worse fate...no POST. Also if this is the case I need to know if I need to punch my sack for being so careless. :p

Do these symptoms fit with the bent -> damaged? pins? Damaged is in question because it doesn't look much different to the naked eye but I'm assuming they are and by symptoms I mean the first post included.

Edit: everything powers up and seems to work just no POST and nothing on the monitor. Also, could cleaning the CPU with 91% isopropyl alcohol destroy it? Well the connectors anyway. I wanna say no but doesn't hurt to get more opinions. In the end I need to ultimately know if this is a motherboard or CPU replacement?
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 8 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel Core i7 870 @ 2.93 GHz
    Motherboard
    BIOSTAR TPower I55
    Memory
    6 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    EVGA GeForce GTX 760 4GB 256-bit GDDR5
    Sound Card
    Razer Megalodon
    Monitor(s) Displays
    BenQ XL2420T
    Screen Resolution
    1920x1080@120Hz
    Hard Drives
    1 TB Western Digital WD Blue WD10EZEX 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
    PSU
    Corsair GS700
    Case
    COOLER MASTER HAF Series
    Cooling
    Fan
    Keyboard
    Logitech G510
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    D: ~30 Mbps U: ~2 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Talking about bent CPU pins, I bent mine on a desktop motherboard but it still works fine (CPU gently put into place, all connections were made).

You can test the RAM slots and chips:
I would consider removing some RAM chips and do some testing: 2GB + 2GB (remove the 1GB slots just to see if you get 4GB total).
It might be an incompatibility between the RAM chips...

Careful with that extensive cleaning though. Don't know anything about isopropyl. Don't clean electrical parts like pins only the CPU smooth top metal case.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
the alcohol shouldn't hurt ,did you apply new thermal past to the cpu
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
the alcohol shouldn't hurt ,did you apply new thermal past to the cpu

Of course! That's 1 good habit I picked up is whenever the heatsink comes off I clean and reapply every time.
 

My Computer

System One

  • OS
    Microsoft Windows 8 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel Core i7 870 @ 2.93 GHz
    Motherboard
    BIOSTAR TPower I55
    Memory
    6 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    EVGA GeForce GTX 760 4GB 256-bit GDDR5
    Sound Card
    Razer Megalodon
    Monitor(s) Displays
    BenQ XL2420T
    Screen Resolution
    1920x1080@120Hz
    Hard Drives
    1 TB Western Digital WD Blue WD10EZEX 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
    PSU
    Corsair GS700
    Case
    COOLER MASTER HAF Series
    Cooling
    Fan
    Keyboard
    Logitech G510
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    D: ~30 Mbps U: ~2 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
You might have damaged CPU with static electricity when you were handling it. Can you try another one ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
No, and I always grounded myself so I'm pretty sure that's not it.
 

My Computer

System One

  • OS
    Microsoft Windows 8 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel Core i7 870 @ 2.93 GHz
    Motherboard
    BIOSTAR TPower I55
    Memory
    6 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    EVGA GeForce GTX 760 4GB 256-bit GDDR5
    Sound Card
    Razer Megalodon
    Monitor(s) Displays
    BenQ XL2420T
    Screen Resolution
    1920x1080@120Hz
    Hard Drives
    1 TB Western Digital WD Blue WD10EZEX 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
    PSU
    Corsair GS700
    Case
    COOLER MASTER HAF Series
    Cooling
    Fan
    Keyboard
    Logitech G510
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    D: ~30 Mbps U: ~2 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
All of the above problems were the result of bent/broken pins on the motherboard. I just received my new motherboard in the mail today and everything is working like a champ!
 

My Computer

System One

  • OS
    Microsoft Windows 8 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel Core i7 870 @ 2.93 GHz
    Motherboard
    BIOSTAR TPower I55
    Memory
    6 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    EVGA GeForce GTX 760 4GB 256-bit GDDR5
    Sound Card
    Razer Megalodon
    Monitor(s) Displays
    BenQ XL2420T
    Screen Resolution
    1920x1080@120Hz
    Hard Drives
    1 TB Western Digital WD Blue WD10EZEX 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
    PSU
    Corsair GS700
    Case
    COOLER MASTER HAF Series
    Cooling
    Fan
    Keyboard
    Logitech G510
    Mouse
    Razer DeathAdder 3.5G
    Internet Speed
    D: ~30 Mbps U: ~2 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Back
Top