Windows 8 and 8.1 Forums

I canít see my installed printer on my device and printers

  1. #1

    Posts : 1
    Windows 8

    I canít see my installed printer on my device and printers

    Hi guys,

    I canít see my installed Samsung printer on my device and printers menu.

    Click image for larger version

    I can see on device manager,

    Click image for larger version
    I can see on word-print menu,

    Click image for larger version

    I can see on print-management.

    Click image for larger version

    I hope, you can help me, thanks.

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    The only explanation I can give you is since you have the Windows 8 standard, there are quite a few options that are missing from Windows 8 Pro. For example, Local Users & Group, Group Policy Editor are also not available in Windows 8 Standard. and look at your first screen shot, the path is different from Windows 8 Pro. Here's my screen shot in Windows 8 Pro:
    Click image for larger version
      My System SpecsSystem Spec

  3. #3

    Goto Printers.
    Click add printer (your printer should reveal itself)
    follow the prompts...
      My System SpecsSystem Spec

  4. #4

    Posts : 1
    Windows 8, Windows 7, Fedora 20

    Lots of people with this problem I think, me included.
    Mine was also a Samsung printer (SCX-something network laser multifunction).
    My fix: Windows 8: Newly installed (and working) printer missing and not showing in Devices and Printers, despite reboots. | Carl's blog
      My System SpecsSystem Spec

  5. #5

    Posts : 1
    Windows 7

    This worked for me in Win 7

    I know this is an old thread, but I've come across this too, and finally decided to fiddle with it, and have not seen a solution like mine in any forum as of yet. Worked for me, may work in other cases too for future "Googlers" having the same problem...which doesn't seem as of yet to be solved by MS.
    I came up with this on my own in Win 7, but hopefully will carry over to 8/8.1 Pro and above as well. Other suggestions in forums like enabling bluetooth services, or doing a startup repair didnt work for me or seemed too complicated.

    Remove power cord from the printer that is not showing up in
    Devices and Printers, or remove USB/Parallel cord connection
    (you do not want the PC to see or autodetect this printer

    Run printmanagement.msc using Start Menu - Run (or maybe the CMD line) printmanagement.msc supposedly is present in Win7/8/8.1 Pro and above

    Delete *all* instances of the "invisible" printer and all
    instances of its drivers that occur in the "printmanagement.msc"
    program window under the Custom Filters-All Printers & All
    Drivers folders.

    Leaving printer disconnected, go back to the "Devices and
    Printers" window and do the add printer process. The printer
    should appear as an icon as expected.

    Power up/reconnect the printer, and hopefully a test page
    will work.

    FYI, this was done on "older" printers, like the HP LJ 4" and
    a HP LJ 1100. One can hope it will work on newer ones as
      My System SpecsSystem Spec

I canít see my installed printer on my device and printers

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