Windows 8 and 8.1 Forums

RAM Memory

  1. #1

    Posts : 26
    Windows 8.1 Update Pro (64-bits)

    RAM Memory


    I'm writing about something that's been going on in my computer BSOD-related over the last few weeks. It happens that I checked my RAM memory using a couple of tools; first Windows Memory Diagnostic Tool, which gave me the "There were hardware problems detected" message; then Testmemo86, which stated there were problems with the RAM. I got four 4GB memory sticks installed, so I decided to do a test of each individually, which was a complete success. Then I tried three sticks (12GB), went fine as well. So I figured that the trouble was caused by putting the four of them in. I then kept three sticks and put the other away... No more problems with Memtest86 anymore... Funnily enough, when I use the Windows Memory Diagnostic tool, it still stays that hardware problems were detected...

    What can I do to solve the issue? The computer seems stable enough with 12GB, but still... I would like to use the other memory stick instead of letting it go to seed in the drawer...

    I must add I initially had an HP Pavillion Elite m9554es PC in which I replaced the motherboard and the processor for the ones mentioned in my profile. Can that also be an issue? I've read somewhere that changing the DRAM voltage in the BIOS can solve the problem, which by the way it has always remained as "Auto".

    Any help would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2

    Sounds like you might have to bump up the voltage a bit to accommodate all 4 RAM modules. How much? I can't say, but your BIOS probably provides incremental steps to do this. However, just be careful and make sure that you are not exceeding your RAM's operating voltage limits.
      My System SpecsSystem Spec

  3. #3

    Posts : 26
    Windows 8.1 Update Pro (64-bits)

    No luck, I tried upping the voltage to 1.160 to no avail. After I saved the settings in the BIOS, the computer had problems booting up and gave me the following message:

    The system has experienced boot failures because of overclocking or changes of voltages.
    Last settings in BIOS setup may not coincide with current H/W states.
    Current CPU speed: 3.40GHz
    Current BCLK: 100MHz
    Current memory speed: 1066MHz
    Press any key to continue
    After that message, I brought down the voltage to 1.100, and the message above popped up again, so I had to set it back to Auto.

    May I have damaged the computer in any sort of way? It seems to work fine after putting the settings back to Auto...

    I do not know how to configure the BIOS in order to try different DRAM voltages...
      My System SpecsSystem Spec

  4. #4

    Orbiting the Moon
    Posts : 2,972
    Windows 10 x64

    Give it a try with 2 sticks. It should be more stable and dual channel should be the used mode by default.

    The initial 4 sticks choice sounds nice but more RAM slots increase the chance for something to go wrong. If more than one program detected issues with one of the sticks then I recommend you remove it and replace it with a new one.

    The 3 slot solution doesn't use dual channel and there were also others who complained about instability with this setup.
      My System SpecsSystem Spec

  5. #5

    So I looked up your mobo specs and found that there is a limitation when using 4 sticks. Specifically, the limitation is that all sticks must be single-sided due to the Intel chipset limitation. See here:
    GIGABYTE - Motherboard - Socket 1155 - GA-H61M-D2H-USB3 (rev. 1.0)

    So, if any of you sticks are double-sided, that would account for the failure when using 4 sticks.
      My System SpecsSystem Spec

  6. #6

    Posts : 26
    Windows 8.1 Update Pro (64-bits)

    No, my sticks are strictly single-sided... They were going to put two double-sided 8GB sticks but thought better of it due to the issues they caused...

    I just cannot get into my head that four 4GB sticks can cause instability if we look at the fact that that's what slots are made for... Is there a possibility that I can get two 8GB single-sided sticks so that I get 16GB installed on the computer with no issues whatsoever?

    I'm also toying with the possibility of changing the voltage settings and all that goes with it, as changing the former alone does not give any positive results... I'm stuck here...
      My System SpecsSystem Spec

  7. #7

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    May I ask who's the manufacturer of your RAM ? The reason I ask is 1.1 volts seem low to me. In addition, what is the brand of your PSU and specs ?
      My System SpecsSystem Spec

  8. #8

    Posts : 26
    Windows 8.1 Update Pro (64-bits)

    Well, my computer case and all its components BUT the motherboard, the processors and the RAM which I changed last month, belong to the HP Pavilion m9554es, here's the link I hope provides all the information you need on the PSU and specs:

    HP Pavilion Elite m9554es Desktop PC Product Specifications HP Pavilion Elite m9554es Desktop PC | HP® Support

    Power supply: 300W
    The RAM manufacturer is Kingston KVRN9S8/4 1.5V

    I do hope you can tell me the exact settings in the BIOS so that I can have the four 4GB sticks up and running without a problem.

    Thank you.
      My System SpecsSystem Spec

  9. #9

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    That's what I thought. Most DDR3 RAM needs at least 1.5~1.6 Volts and the problem may be also with the PSU that does not provide enough clean power source. 300W is a very very minimum PSU and fluctuating with all the hardware you have in your PC, you'll need at least 500W. 600W would be better and please do not buy cheap PSU if you decide to replace it, it is very important to have a good PSU.

    EDIT: Just curious, How long have you run the Memtest86+ ? The test requires at least 8-12 hours which I recommend people to do. If the test passed on the first few rounds. It does not mean your RAM are good, the first test is usually sequential read/write operation, subsequent tests will be random read/write with different patterns. There are at least 2 cases that I helped people in this forum with faulty memory sticks and they did not run the test long enough to detect the errors.

    Hope this helps !!!
    Last edited by topgundcp; 18 Mar 2013 at 12:16.
      My System SpecsSystem Spec

  10. #10

    Quote Originally Posted by Nando Frade View Post
    I tried upping the voltage to 1.160 to no avail.
    If your normal RAM operating voltage is 1.5v, you "didn't up it" so maybe auto is (hopefully) setting it at 1.5v. If all holds true, you could try "upping it" to 1.6v and see what happens.
      My System SpecsSystem Spec

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