Windows 8 and 8.1 Forums

My Surface RT Tablet HELP

  1. #1

    My Surface RT Tablet HELP

    Just received my tablet & with my unfamiliarity & big fingers, I screwed up the log on!!

    How do I start over?


    Getting more stupid every day!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,127
    Windows 8.1 Pro

    do you mean you set a password and typed it wrong and can't get back in?
      My System SpecsSystem Spec

  3. #3

    Posts : 534
    Windows 7, Windows 8 RP

    If you mean you want to do a hard reset to factory and start over you can...

    Follow these steps:

    1. Turn your Surface Off
    2. Turn the Surface On
    3. Press and hold the Power button when bootup reaches the black screen with Surface in white text, with bubbles under the text.
    4. Do this until the screen shows Preparing Automatic Repair
    5. You may get a screen about Bit locker, use the Skip option
    6. You should see a Diagnosing your PC screen
    7. Automatic Repair will come back up now
    8. Click on Advanced
    9. Click on Troubleshoot
    10. From here you can try Refresh or Reset option.
      My System SpecsSystem Spec

My Surface RT Tablet HELP

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