Unable to connect to Synaptics Pointing Device Driver

G

Galaxo

Member
Member
Messages
19
Hey guys,
I'm having problems with the Synpatics Touchpad driver. When I install it, it works great (except for the left-edge-swipe but that's a known problem) but after some time using it, I will eventually get this error. Every single time I installed this driver, I get the error a few days later. When I choose to uninstall it and reboot, my touchpad and keyboard don't work so it uninstalled the whole driver and didn't even use generic Windows 8 touchpad drivers. Then I have to plug in an external mouse for me to be able to reinstall the driver from my desktop. Then I reboot and everything works again but eventually I will get the error again. Now I got the error again and I'm sick of it! Is there a way to fix it? I downloaded the driver from here Drivers | Synaptics and I choose the first one for Windows 8. I know that using HP drivers for my laptop (HP Pavilion DV7-1130eg) could be a better option but they are from 2009 or so, and they don't have the edge swipe gestures for Windows 8 (that lower the pain of the UI-formely-known-as-metro lol). I tryed to let Windows "update" the driver from the device manager (although I knew I was using the latest one) and it downgraded it to a 2011 driver. If I didn't want it, uninstalled and installed the newest one, it was the new one the first time I open it, and the second time I opened it, it reverted back to the 2011 driver (I had BSoD problems in that time that were caused be someting else, so I reinstalled whole Windows 8 anyway and decided to never update using device manager again). Is there a way to fix this so I don't get the error?
Thanks (Screenshot if error is attached)
 

Attachments

  • SynapticsError.png
    SynapticsError.png
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My Computer

System One

  • OS
    Windows 8 Pro
Please provide this information so we can provide a complete analysis (even though you're not getting BSOD's): https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html

Also, please provide this:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Click to expand...
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Galaxo said:
Hey guys,
I'm having problems with the Synpatics Touchpad driver. When I install it, it works great (except for the left-edge-swipe but that's a known problem) but after some time using it, I will eventually get this error. Every single time I installed this driver, I get the error a few days later. When I choose to uninstall it and reboot, my touchpad and keyboard don't work so it uninstalled the whole driver and didn't even use generic Windows 8 touchpad drivers. Then I have to plug in an external mouse for me to be able to reinstall the driver from my desktop. Then I reboot and everything works again but eventually I will get the error again. Now I got the error again and I'm sick of it! Is there a way to fix it? I downloaded the driver from here Drivers | Synaptics and I choose the first one for Windows 8. I know that using HP drivers for my laptop (HP Pavilion DV7-1130eg) could be a better option but they are from 2009 or so, and they don't have the edge swipe gestures for Windows 8 (that lower the pain of the UI-formely-known-as-metro lol). I tryed to let Windows "update" the driver from the device manager (although I knew I was using the latest one) and it downgraded it to a 2011 driver. If I didn't want it, uninstalled and installed the newest one, it was the new one the first time I open it, and the second time I opened it, it reverted back to the 2011 driver (I had BSoD problems in that time that were caused be someting else, so I reinstalled whole Windows 8 anyway and decided to never update using device manager again). Is there a way to fix this so I don't get the error?
Thanks (Screenshot if error is attached)
Click to expand...
I originally used a Vista driver that came with my HP laptop circa 2006-2007; never a problem. Now without problem I am using the one in the snip below.
 

Attachments

  • SymDriver.PNG
    SymDriver.PNG
    10.8 KB · Views: 7,099

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
usasma said:
Please provide this information so we can provide a complete analysis (even though you're not getting BSOD's): https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html

Also, please provide this:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Click to expand...
Click to expand...

I had "Write debugging information" set to "Automatic Memory Dump" during everything. (I didn't know which one to choose so I left the default one on)
 

Attachments

  • SF_10-01-2013.zip
    497.1 KB · Views: 251
  • Admin.zip
    60 KB · Views: 169

My Computer

System One

  • OS
    Windows 8 Pro
znod said:
Galaxo said:
Hey guys,
I'm having problems with the Synpatics Touchpad driver. When I install it, it works great (except for the left-edge-swipe but that's a known problem) but after some time using it, I will eventually get this error. Every single time I installed this driver, I get the error a few days later. When I choose to uninstall it and reboot, my touchpad and keyboard don't work so it uninstalled the whole driver and didn't even use generic Windows 8 touchpad drivers. Then I have to plug in an external mouse for me to be able to reinstall the driver from my desktop. Then I reboot and everything works again but eventually I will get the error again. Now I got the error again and I'm sick of it! Is there a way to fix it? I downloaded the driver from here Drivers | Synaptics and I choose the first one for Windows 8. I know that using HP drivers for my laptop (HP Pavilion DV7-1130eg) could be a better option but they are from 2009 or so, and they don't have the edge swipe gestures for Windows 8 (that lower the pain of the UI-formely-known-as-metro lol). I tryed to let Windows "update" the driver from the device manager (although I knew I was using the latest one) and it downgraded it to a 2011 driver. If I didn't want it, uninstalled and installed the newest one, it was the new one the first time I open it, and the second time I opened it, it reverted back to the 2011 driver (I had BSoD problems in that time that were caused be someting else, so I reinstalled whole Windows 8 anyway and decided to never update using device manager again). Is there a way to fix this so I don't get the error?
Thanks (Screenshot if error is attached)
Click to expand...
I originally used a Vista driver that came with my HP laptop circa 2006-2007; never a problem. Now without problem I am using the one in the snip below.
Click to expand...

I think that's the one Device Manager on Windows 8 downgraded to, but I'm not sure. I just want the latest one for the edge gestures.
 

My Computer

System One

  • OS
    Windows 8 Pro
I'll make another post after this one - I found 2 memory dumps, so I ran the memory dump scripts to see what happened and posted it here....

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Memory dumps blame aswnet.sys - a component of your Avast. Hotfix info here: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1454

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hpdskflt.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
HP Mobile Data Protection System Disk Filter
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys

Accelerometer.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
HP Mobile Data Protection System Accelerometer
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Sat Dec 29 15:46:44.214 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122912-30388-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:13:14.958[/B]
*** WARNING: Unable to verify timestamp for aswnet.sys
*** ERROR: Module load completed but symbols could not be loaded for aswnet.sys
Probably caused by :[B]aswnet.sys ( aswnet+313aa )[/B]
BugCheck [B]D1, {38, 2, 0, fffff88002ea33aa}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000038, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88002ea33aa, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]AvastSvc.exe[/B]
FAILURE_BUCKET_ID: [B]AV_aswnet+313aa[/B]
CPUID:        "Intel(R) Pentium(R) Dual  CPU  T3400  @ 2.16GHz"
MaxSpeed:     2160
CurrentSpeed: [B]2161[/B]
  BIOS Version                  F.2D
  BIOS Release Date             11/29/2010
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv7 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec 29 14:48:18.349 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122912-49343-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]1 days 2:48:30.276[/B]
*** WARNING: Unable to verify timestamp for aswnet.sys
*** ERROR: Module load completed but symbols could not be loaded for aswnet.sys
Probably caused by :[B]aswnet.sys ( aswnet+313aa )[/B]
BugCheck [B]D1, {38, 2, 0, fffff8800c09c3aa}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000038, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800c09c3aa, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]AvastSvc.exe[/B]
FAILURE_BUCKET_ID: [B]AV_aswnet+313aa[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Sat Dec 29 15:46:44.214 2012 (UTC - 5:00)**************************
[COLOR=RED][B]hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)[/B][/COLOR]
[COLOR=RED][B]Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
bcmwl63a.sys                Tue Mar 13 20:31:05 2012 (4F5FE6C9)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
stwrt64.sys                 Sun Aug 19 22:51:39 2012 (5031A63B)
aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
SynTP.sys                   Thu Oct 25 22:16:32 2012 (5089F280)
aswnet.sys                  Mon Oct 29 11:02:23 2012 (508E9A7F)
aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
[/font]
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
aswnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Missing drivers:
Base System Device PCI\VEN_197B&DEV_2383&SUBSYS_30F4103C&REV_00\4&33583D9D&0&03E4 The drivers for this device are not installed.

Base System Device PCI\VEN_197B&DEV_2382&SUBSYS_30F4103C&REV_00\4&33583D9D&0&01E4 The drivers for this device are not installed.
Nie je k dispozícii ACPI\ENE0100\3&33FD14CA&0 The drivers for this device are not installed.

Base System Device PCI\VEN_197B&DEV_2384&SUBSYS_30F4103C&REV_00\4&33583D9D&0&04E4 The drivers for this device are not installed.
Click to expand...
#1, 2, and 4 are likely to be your Media Card Reader - please install the latest, Win8 compatible drivers for it.
#3 is most likely an IR device for your system - install the latest, Win8 compatible drivers for this device also.

Lot's of disk errors. Please run this free hard drive diagnostic: Hard Drive Diagnostic Procedure

Suspect some errors have to do with Hybrid Boot (?Hybrid Sleep?)

hpdskflt causing errors - it's one of the drivers that needed updating in the BSOD post prior to this:
hpdskflt.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
HP Mobile Data Protection System Disk Filter
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys

Other than that, there are no errors (that I can see) related to the Synaptic error.
Could you please reproduce the error, note the time that it happens, and then generate a new set of reports?
Using that info we may be able to find the driver problems more easily.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
Missing drivers:
Base System Device PCI\VEN_197B&DEV_2383&SUBSYS_30F4103C&REV_00\4&33583D9D&0&03E4 The drivers for this device are not installed.

Base System Device PCI\VEN_197B&DEV_2382&SUBSYS_30F4103C&REV_00\4&33583D9D&0&01E4 The drivers for this device are not installed.
Nie je k dispozícii ACPI\ENE0100\3&33FD14CA&0 The drivers for this device are not installed.

Base System Device PCI\VEN_197B&DEV_2384&SUBSYS_30F4103C&REV_00\4&33583D9D&0&04E4 The drivers for this device are not installed.
Click to expand...
#1, 2, and 4 are likely to be your Media Card Reader - please install the latest, Win8 compatible drivers for it.
#3 is most likely an IR device for your system - install the latest, Win8 compatible drivers for this device also.

Lot's of disk errors. Please run this free hard drive diagnostic: Hard Drive Diagnostic Procedure

Suspect some errors have to do with Hybrid Boot (?Hybrid Sleep?)

hpdskflt causing errors - it's one of the drivers that needed updating in the BSOD post prior to this:
hpdskflt.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
HP Mobile Data Protection System Disk Filter
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys

Other than that, there are no errors (that I can see) related to the Synaptic error.
Could you please reproduce the error, note the time that it happens, and then generate a new set of reports?
Using that info we may be able to find the driver problems more easily.
Click to expand...

Thanks but that's a lot of info. I see that Windows 8 is reporting to me that my memory card driver is missing, so I downloaded the one that Action Center (or whatever it's called in english) recommended.

For updating the BIOS, do you mean this HP Notebook System BIOS Update (Intel Processors) HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support ? It's still only from 2011 so it's not very new and it's also only for Windows 7 64-bit. And do you say that updating the BIOS is dangerous (or is flashing it something else)?

I knew about the problems with Avast (aswnet.sys) so I uninstalled it and kept using the built-in Windows Defender based on MSE.

I don't know how to work with the Carrona website to find the driver, I just try to find drivers for my laptop here Software & Driver Downloads HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support but they're all old (around 2008-2011) and the latest version of Windows they are compatible with is Windows 7 64-bit (I have Windows 8 Pro 64-bit).

For the HP Mobile Data Protection System Disk Filter and Accelerometer drivers, I could only find the HP ProtectSmart Hard Drive Protection here HP ProtectSmart Hard Drive Protection HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support but I don't know if it's the same thing or even if it's a driver or only some software, and I didn't install any HP software on my clean install of Windows 8 so I guess I couldn't be the one that installed then so I can't uninstall any programs that use them (or I maybe be completely wrong, I'm no expert).

For the Realtek PCI/PCIe Adapters I found this Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support but it's again from 2008.

Then there is something that looks like an IR device on the front of my laptop next to the audio jacks. I'm not sure but it could be this ENE CIR Receiver Driver HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support .

There were som Disk Errors in my older installs of Windows 8 (because I had so many problems and couldn't even boot sometimes, I had to reinstall Windows 8 about 3x) but my latest install didn't report any. I'm gonna do the Diagnostic Procedure anyway. I don't know what's hybrid boot/sleep.

Real thanks for your help and sorry for me listing everything I found and what seemed like the right driver to me, but I just wanna be sure that I'm installing the right thing and don't make my PC unbootable again since all of the drivers from the HP website are only for Windows 7 and are old.

EDIT: The Hard Drive Diagnostic Procedure seems long and complicated to me, so I'm gonna do it after all other problems are solved if it's possible.
 

My Computer

System One

  • OS
    Windows 8 Pro
The hard drive problems that I saw were from 09 January and there were 49 events!
I would strongly suggest running the hard drive diagnostics as soon as possible

The BIOS update may be needed, but let's hold off on doing that for now.

The hpdskflt.sys driver should be updated if the system will let you. Run the installer in Compatibility mode for Win7. If it won't let you, just post back to let us know.

For the Realtek device, try this one: Realtek Download the Win8 Auto Installation Program (SID:1546352)

Don't forget to fix the Avast problems. I'd suggest just removing it, then enable Windows Defender and the Windows Firewall through the Action Center.

Let's fix these things and then see what happens.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
The hard drive problems that I saw were from 09 January and there were 49 events!
I would strongly suggest running the hard drive diagnostics as soon as possible

The BIOS update may be needed, but let's hold off on doing that for now.

The hpdskflt.sys driver should be updated if the system will let you. Run the installer in Compatibility mode for Win7. If it won't let you, just post back to let us know.

For the Realtek device, try this one: Realtek Download the Win8 Auto Installation Program (SID:1546352)

Don't forget to fix the Avast problems. I'd suggest just removing it, then enable Windows Defender and the Windows Firewall through the Action Center.

Let's fix these things and then see what happens.

Good luck!
Click to expand...

Ok so:
Hard Drive Diagnosis - I'll do that later and report the result then.
BIOS - Hold off until you'll tell me to do it.
hpdskflt.sys - But from where do I get the update?? Is it the one I found on the HP website?
Realtek - Done
Avast - Uninstalled a few days ago
 

My Computer

System One

  • OS
    Windows 8 Pro
I strongly suspect a hard drive problem due to the 49 errors on 09 January

The hpdskflt.sys is from HP, but it's a "cranky" driver IME (In My Experience). Be sure to set a System Restore point before trying it, and be sure to uninstall the older version before installing the newer version.

Also, try the system without the hpdskflt.sys driver - I haven't had anyone try that yet, but it's possible that it's not required and may help the system (although it'll leave you without "drop" protection).

If you can't find a Win8 version, scan the HP website for newer systems that have the same protection. Then see if their Win8 drivers will install on your system. Finally, if you can't find any Win8 versions, try running the installer in Compatibility mode for Win7 - that may help get it installed.

Then test to see if any of this has helped with the Synaptics problem.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
I strongly suspect a hard drive problem due to the 49 errors on 09 January

The hpdskflt.sys is from HP, but it's a "cranky" driver IME (In My Experience). Be sure to set a System Restore point before trying it, and be sure to uninstall the older version before installing the newer version.

Also, try the system without the hpdskflt.sys driver - I haven't had anyone try that yet, but it's possible that it's not required and may help the system (although it'll leave you without "drop" protection).

If you can't find a Win8 version, scan the HP website for newer systems that have the same protection. Then see if their Win8 drivers will install on your system. Finally, if you can't find any Win8 versions, try running the installer in Compatibility mode for Win7 - that may help get it installed.

Then test to see if any of this has helped with the Synaptics problem.

Good luck!
Click to expand...

Ok, I found this, but there's no info that it contains hpdskflt.sys but it's the most relevant thing HP ProtectSmart Hard Drive Protection HP Pavilion dv7-1130eg Entertainment Notebook PC | HP® Support

That's the version made for my notebook, now I also found the same thing in a Windows 8 version HP ProtectSmart Hard Drive Protection | HP® Support but I don't know if it's still the same thing because they also call it HP 3D Driveguard in brackets in the description.

Should I try the Windows 8 version? They don't say for which models it is, so I guess it's generic or something.
 

My Computer

System One

  • OS
    Windows 8 Pro
If it were me, I'd first make a System Restore point (and maybe a disk image) in case of problems.

Then I'd remove the program and see if the system still BSOD's

If it doesn't, then I'd try the Windows 8 version that you listed last ( HP ProtectSmart Hard Drive Protection | HP® Support ). The hpdskflt.sys driver in that package is dated from 23 Aug 2012 (I used Universal Extractor (free) to extract the files from the HP download).

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
If it were me, I'd first make a System Restore point (and maybe a disk image) in case of problems.

Then I'd remove the program and see if the system still BSOD's

If it doesn't, then I'd try the Windows 8 version that you listed last ( HP ProtectSmart Hard Drive Protection | HP® Support ). The hpdskflt.sys driver in that package is dated from 23 Aug 2012 (I used Universal Extractor (free) to extract the files from the HP download).

Good luck!
Click to expand...

But I DON'T get BSODs. I did get them before because of Avast, but that was maybe two weeks before, I don't get any BSODs now. My only problem is that the Synaptics driver keeps failing.
And what should I uninstall? I don't have ANY HP software installed.
 

My Computer

System One

  • OS
    Windows 8 Pro
Sorry, I'm a BSOD analyst, so I see them everywhere! :0)

Revised version:
If it were me, I'd first make a System Restore point (and maybe a disk image) in case of problems.

Then I'd remove the program and see if the system will allow you to install the Synaptics Touchpad drivers (and have them remain installed)

If it doesn't, then I'd try the Windows 8 version that you listed last ( HP ProtectSmart Hard Drive Protection | HP® Support ). The hpdskflt.sys driver in that package is dated from 23 Aug 2012 (I used Universal Extractor (free) to extract the files from the HP download).

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
Sorry, I'm a BSOD analyst, so I see them everywhere! :0)

Revised version:
If it were me, I'd first make a System Restore point (and maybe a disk image) in case of problems.

Then I'd remove the program and see if the system will allow you to install the Synaptics Touchpad drivers (and have them remain installed)

If it doesn't, then I'd try the Windows 8 version that you listed last ( HP ProtectSmart Hard Drive Protection | HP® Support ). The hpdskflt.sys driver in that package is dated from 23 Aug 2012 (I used Universal Extractor (free) to extract the files from the HP download).

Good luck!
Click to expand...

Wait a sec...couldn't the disk errors be from an external drive ( D: ) ? Because I plugged my external HDD in right now and Windows detected some problems with it and it fixed them without restarting.
 

My Computer

System One

  • OS
    Windows 8 Pro
It's possible that that was the source of the errors.
Run these free hard drive diagnostics on ALL hard drives: Hard Drive Diagnostic Procedure
Any that fail - backup IMMEDIATELY!!!!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
It's possible that that was the source of the errors.
Run these free hard drive diagnostics on ALL hard drives: Hard Drive Diagnostic Procedure
Any that fail - backup IMMEDIATELY!!!!
Click to expand...

Wait, so I should backup BEFORE the procedure? I won't have where to backup if I'll plug my hard drive with backups into my PC when running the procedure.

EDIT: I was reading the instructions, and I wasn't absolutely sure which one to download. I have a Hitachi HTS543225L9A300 so is the test for me HGST Windows Drive Fitness Test (WinDFT) here Downloads ?
 

My Computer

System One

  • OS
    Windows 8 Pro
You should always backup BEFORE a problem occurs. For example, I never backed up my wedding photos - and one day my hard drive died. While I worried about the excruciating ways that my wife would use to kill me - I remembered that I'd forgotten to erase the pictures from the camera! Saved by sheer luck - and I lived to tell the story!

Backing up BEFORE the test is a good idea also - but don't do it because of the test, do it because it needs doing.
I specify it after failing the test because you may not have another opportunity before the drive dies on you - and data recovery after that gets very, very expensive!!!

I suggest this bootable test for Hitachi drives (I don't like running tests from within Windows as it adds another layer of complexity to the software/testing):
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
You should always backup BEFORE a problem occurs. For example, I never backed up my wedding photos - and one day my hard drive died. While I worried about the excruciating ways that my wife would use to kill me - I remembered that I'd forgotten to erase the pictures from the camera! Saved by sheer luck - and I lived to tell the story!

Backing up BEFORE the test is a good idea also - but don't do it because of the test, do it because it needs doing.
I specify it after failing the test because you may not have another opportunity before the drive dies on you - and data recovery after that gets very, very expensive!!!

I suggest this bootable test for Hitachi drives (I don't like running tests from within Windows as it adds another layer of complexity to the software/testing):
Click to expand...

Well, since I have most of my important data still on the hardrive from my previous Vista installation I'm gonna skip the backup, mainly because I don't have any space left anywhere for it either. And...what is the chance of the test failing? And what would it do?
 

My Computer

System One

  • OS
    Windows 8 Pro
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