Solved Having Trouble With DVD-RW Drive

Hello, good people. I'm new to these forums and Windows 8, and I'm glad there are kind souls out there to help.

Yuh see, I bought this new laptop, a Toshiba Satellite P845t-S4310. There's a description of the laptop here - the laptop comes with a "DVD-SuperMulti drive (+/-R double layer)" and I have identified the name of this drive as TSSTcorp CDDVDW TS-U633J. I was having a problem with this drive, as when I put a DVD in the drive, it would spin and make a repetitive noise like it was trying to read the same spot of something over and over. It would not recognize the DVD. I tried multiple DVDs, all with the same result.

I figured I would check the driver, so I went to the Device Manager and found it under "DVD/CD-ROM Drives". I tried to update the driver by searching online, and it said it had the latest and best driver already installed: "CD-ROM Drive". No wonder it's not playing DVDs! I tried uninstalling the drive and restarting my computer so it recognized a new device and installed a driver for it, but that fixed nothing.

I know this device MUST be a DVD drive. Just look at the name of the drive, it has "DVD" in it! :thumb:

Apparently this is the driver. But I downloaded it, and it unzipped and stuff, and then, I just kinda, didn't understand anything after that, hahaha.

How can I watch Pink Floyd's "The Wall" when Windows is acting like a doofus!

Well, thank you for any advice you can give me. I'm, I'm not sure what this "Trashback" thing down here is, so I'm just gonna kinda leave it blank and see how that turns out.

Here's a set of instruction directly from your link

This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.

I'm not sure why you searched on a dell website if you are using a toshiba...

ProtoType said:

I'm not sure why you searched on a dell website if you are using a toshiba...

Click to expand...

I Googled the name of the drive and that website came up. I figured the manufacturer wouldn't matter.

Anyways, as before I unzipped the stuff, and the little thing that popped up asked me to select my drive which I did, and to find the F/W file, which I'm assuming is the .bin file I just unzipped, and it said it couldn't find a suitable drive for the F/W. ... Great.

Here is your drive:

Toshiba - DVD Dive

Is that the correct one?

Yippee! I have solved the problem! Fix problems with CD or DVD drives that can

I simply ran the wizard and followed the instructions and it popped out this at the end:

Your CD/DVD class filter was not recognized - Fixed
Your CD/DVD device is not recognized - Fixed
Media in CD/DVD drive is not readable - Fixed
Microsoft Fix It Solution - MoreOption - Fixed

Now I can finally watch The Wall ...!

Congrats