Win 8: vanishing CD player + Win Update fail?

webtiger

New Member
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Two issues with my latest Win 8 install that I'd be grateful for help with:

- my DVD/Cd player has disappeared in Device Manager and Explorer!
I've done the reg edit fix for this available online but it hasn't corrected the problem. Also, I've downloaded the free MS Media Centre, which is also supposed to resolve the issue, also without success - I have the media centre function, but no DVD/CD player recognised by the system.
Can anyone help with advice on beating this bug?

- also, when using Win Update the update Kb2756872 will not install. I've tried doing it manually but, both times, get the 'reverting the changes' error message after restarting.

(For reference, this is the third WIn8 install on this system - both previous ones died after crashes triggered by the hibernate bug, which I've also read is fairly common. This will be my last attempt to get it up and running - and stable. If not, it's back to XP.)
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ASRock P67 Pro motherboard
    CPU
    i3 2120 3.3 ghz
    Motherboard
    as above
    Memory
    4 ghz DDR3
    Graphics Card(s)
    GTX 260
Is your DVD/CD drive showing up in your BIOS? When I've seen this behavior in the past, the drive has failed or is getting ready to fail. Check the BIOS 1st, though... Good luck!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
Is your DVD/CD drive showing up in your BIOS? When I've seen this behavior in the past, the drive has failed or is getting ready to fail. Check the BIOS 1st, though... Good luck!

Thanks for that, Azasadny, but there's no issue with the cd/DVD player as it was visible in the bios and read bootable discs without problem.

Rather than continue with Win8, I've reverted to XP out of frustration (and as there were no other replies to this post) and the player is recognised and functions correctly, so clearly another Win8 issue.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ASRock P67 Pro motherboard
    CPU
    i3 2120 3.3 ghz
    Motherboard
    as above
    Memory
    4 ghz DDR3
    Graphics Card(s)
    GTX 260
What about Win7? Why go back to WinXP? Win7 is very good and stable. I ran it until a month or so ago when I moved to Win8 on my main PC, but I have Win7 on 8 other PC's in the house (incl laptops). I have XP on an old Dell laptop that won't run Win7 because of video driver issues.
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
I tried Win7 when it came out - and noticed an immediate slow down to my system. That and the fact that it, then, didn't support a video editing package that I used meant that I stayed with XP, which has always proved reliable.

I had hoped Win8 would prove a winner, but - on my initial experience over three installs - it certainly hasn't, though I'll give it another try later in the year. Hopefully the two bugs I mention, and the one that affects many systems after hibernation, will have been patched by then.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ASRock P67 Pro motherboard
    CPU
    i3 2120 3.3 ghz
    Motherboard
    as above
    Memory
    4 ghz DDR3
    Graphics Card(s)
    GTX 260
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