Every time I open an Office 2007 application, after a few seconds the Synaptics Driver disables. The icon disappears from the taskbar tray and gestures, such as two-finger scrolling and swiping to switch applications or conjure the charms bare, stop working.
When I open the mouse properties, I get a dialogue box saying, "Unable to connect to the Synaptics Pionting Device Driver." It suggests that perhaps I installed another mouse driver (which I have not) and they're conflicting, and asks me if I want to uninstall the Synatpics Driver. After I click no and dig into the mouse properties, the Device Settings tab clearly indicates that Synaptics is, in fact, enabled.
If I close Office, sometimes Synaptics will come back on. But if I reopen it, Synaptics is gone again.
Synaptics also sometimes comes back on if I leave the mouse properties window open. When I close mouse properties, however, Synaptics dies again.
I only have this issue when using Office 2007. Otherwise, Synaptics works fine.
My laptop is a Lenovo Ideapad U410 that I got only a few days ago. It runs regular (non-pro) Windows 8.
Why is Office disabling Synaptics? How can I fix this issue?
I would appreciate any help you guys can give.
When I open the mouse properties, I get a dialogue box saying, "Unable to connect to the Synaptics Pionting Device Driver." It suggests that perhaps I installed another mouse driver (which I have not) and they're conflicting, and asks me if I want to uninstall the Synatpics Driver. After I click no and dig into the mouse properties, the Device Settings tab clearly indicates that Synaptics is, in fact, enabled.
If I close Office, sometimes Synaptics will come back on. But if I reopen it, Synaptics is gone again.
Synaptics also sometimes comes back on if I leave the mouse properties window open. When I close mouse properties, however, Synaptics dies again.
I only have this issue when using Office 2007. Otherwise, Synaptics works fine.
My laptop is a Lenovo Ideapad U410 that I got only a few days ago. It runs regular (non-pro) Windows 8.
Why is Office disabling Synaptics? How can I fix this issue?
I would appreciate any help you guys can give.
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Lenovo Ideapad U410
- CPU
- 1.7GHz Intel Core i5-3317U Dual-Core Ivy Bridge
- Memory
- 6GB of 1600MHz DDR3 SDRAM
- Graphics Card(s)
- nVIDIA GeForce 610M
- Screen Resolution
- 1366 x 768
- Hard Drives
- 750GB 5400rpm HDD + 24GB SSD