Scanner work on Photoshop but not in other software

molebo

Banned
Messages
195
Very frustrating situation; I install the drivers of my Xerox m20 and I can't see it in device and printer, I try the add device without result, contrary to the printer we can't install it manually. Thing is that in Photoshop the scanner is detected and work fin, but in Word, Paint and Windows Scan and Fax, it said I have no scanner, how come a 4 years old Photoshop is able to see it and not Windows 8 ? Same situation with my Brother Color Laser Printer. How we force the manual install of a peripheral in 8 ?
 

My Computer

System One

  • OS
    Windows 8
Very frustrating situation; I install the drivers of my Xerox m20 and I can't see it in device and printer, I try the add device without result, contrary to the printer we can't install it manually. Thing is that in Photoshop the scanner is detected and work fin, but in Word, Paint and Windows Scan and Fax, it said I have no scanner, how come a 4 years old Photoshop is able to see it and not Windows 8 ? Same situation with my Brother Color Laser Printer. How we force the manual install of a peripheral in 8 ?

I cant access my scanner on the Lexmark on CS6 or anything. There is a way to do it on 32 bit by adding twain driver CS6 but no 64 bit twain.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs
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