Unable to REMOVE Bluetooth mouse

I registered here, because I've tried to Google this issue and can't find ANY instance of a situation like this.

I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it.
when trying to remove, after a while, it comes up with a message saying "Unable to remove device".
so I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu.
I just want it off and gone.
Any help would be very appreciated, thank you.

Anybody? I'm having the same issue now.

Figured it out finally! It was because the Bluetooth Support Service would not start no matter what I did. Here is the Microsoft KB article fix : Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7

I used the manual method as it was a different service than the article addresses. I don't know how or why it glitched as it worked at one time. Just glad it is working again.