Dell Latitude D830 DVD RW driver

palommy

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I installed Windows 8 on my D830 and all seems to be running well with one glaring exception. The DVD RW drive is recognized to play a DVD movie, but will not recognize the setup file on a software installation disk. the drive just spins and spins. Can anyone provide me with a solution to this problem. My interactions with Mocrosoft and Dell support have been less than effective.
 

My Computer

System One

  • OS
    Windows 8
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