Solved Saitek Pro Gamer Command Unit not being recognized

Lighthorse

New Member
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5
I use a Saitek Pro Gamer Command Unit for Games and some editing with various
programs, the Command Unit worked on all games and programs running Windows 7.

I have installed Windows 8 and in the properties all is fine and buttons working.
Problem is that no games or programs are recognizing that it is there.
The drivers are up to date. so what needs to be done or changed ??
Also tried to see if it would type on notepad. It will not.
Properties and profiler show that it is working.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    FalconArts
    CPU
    AMD FX-8150 8 Core
    Motherboard
    Asus Crosshair V Formula
    Memory
    32g
    Graphics Card(s)
    Nvidia GTX 680
    Monitor(s) Displays
    2 ViewSonic 27"
    Screen Resolution
    1900x1200 ea
    Hard Drives
    1- 1tb
    4- 2tb
    Keyboard
    Logitech Wave
    Mouse
    Rat 9
    Internet Speed
    DSL
    Other Info
    Saitek Pro Gamer Command Unit
    Saitek X52 Pro
    Logitec G27
Have you tried "add a device"? in the "Devices and Printers" in control panel? See if it is recognized?
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs
Not sure why this thread was marked as "solved" as it contains no solution.

Same problem here: Saitek Pro Gamer Command Unit. All drivers up-to-date. Saitek control panel shows unit as functional, but no keystrokes are being sent to games or to the note pad. Have "added" and "removed" the device multiple times via control panel, and Windows does appear to recognize it. Thoughts?

Anyone ACTUALLY found a solution to this one?
 

My Computer

System One

  • OS
    Windows 8 Pro (64-bit)
Did you check your USB ports in the device manager? All drivers there? I remember I had to do a manual update on one of them. I don't have the Saitek but use other devices like that and they work fine now.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Alienware Area-58
    CPU
    Intell 2,93 i7
    Motherboard
    p6
    Memory
    8gigs
    Graphics Card(s)
    Nvidia gtx 295
    Sound Card
    X-fi extreme
    Monitor(s) Displays
    Dell 27"
    Screen Resolution
    1920 X 1280
    Hard Drives
    6 Seagate Sata 3 external seagate
    Case
    Alienware Area-58
    Cooling
    liquid
    Keyboard
    Logitch G15
    Mouse
    Razer Nagas
    Internet Speed
    18mbs
I got the same problem when I upgraded from Windows 7, where the Saitek worked beautifully.
There are no need to "add a device" it is recognized correctly by the full name and make 'Saitek Pro Gamer Command Unit'.

So it is connected alright and recognized by the USB, I did one attempt to fix it with the automatic tool to identify problems and Windows stated it did some changes to the system, a second attempt yielded the reply that it were not possible to identify any problem - and so this problem persist.
(there do not appear to be any manual search/add feature which I could attempt with)

And I have also made one update to Windows 8 to no avail. When opening the control panel for the Saitek unit itself, it is a small software that came bundled but also are updated to the latest version, I can see the buttons being pressed.
But the Saitek unit do not communicate with any programs just as Nomina stated. :ditto:

This is really a big problem that have rendered my computer useless, I use the Saitek to add numbers, data and statistics into various fields, since the numerical keyboard are located at right - which is my mouse hand and I am right handed cannot use the left hand for the mouse, but in the 2 other modes of the Saitek I got ready made formulas to insert in various fields on how the data are supposed to be handled. So there's no realistic alternative of using the keyboard instead of the Saitek for my scientific work. :cry:

If no solution is found I really will have to consider a rollback to win 7, sadly the OS came bundled with the computer which will mean i will have to wipe all and buy a license - no disk included for this OEM computer.

Before that I really hope someone have some input on a solution, so I will keep an eye on this forum for a while. :)
....until then I am completely stuck and only work at 1/10 of my usual ability.

Edit: To admin, please do not have this subject flagged as solved, I have spent several days on attempting to fix it, talked to various people, my sysop guy are stunned on why the Saitek refuse to communicate properly since it is recognized.
 

My Computer

System One

  • OS
    Windows 8
Sorry it was solved for me I figured with the new drivers and
software nobody else would have a problem.
I just went to the new Saitek page

http://www.saitek.com/uk/down/drivers.php

select Choose Product Type
select Gamepads
select Pro Gamer Command Unit
select operating System
Download Driver and software.

You can test it also by opening note pad and typing with it.
set it to green.
With the new drivers and the new profiler it works great for me on Win 8 Pro. x64


 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    FalconArts
    CPU
    AMD FX-8150 8 Core
    Motherboard
    Asus Crosshair V Formula
    Memory
    32g
    Graphics Card(s)
    Nvidia GTX 680
    Monitor(s) Displays
    2 ViewSonic 27"
    Screen Resolution
    1900x1200 ea
    Hard Drives
    1- 1tb
    4- 2tb
    Keyboard
    Logitech Wave
    Mouse
    Rat 9
    Internet Speed
    DSL
    Other Info
    Saitek Pro Gamer Command Unit
    Saitek X52 Pro
    Logitec G27
Thank you, I have done that. The only result were that the profiler did not load any more.
Without the profiler, the Saitek are useless. Going into the new files installed one can open the programmer tool, and then the Saitek suddenly will activate, where the buttons now act as a qwerty keyboard.
But the window to open and activate the Saitek with the profile of my chose are missing, and at the moment the unit are useless.

I did a rollback to the previous version to get the launcher up again, and it were at that point I made the previous post.

Since then I have installed the drivers no less that twice, but the problem of no profiler menu remains. So I have mailed support.
If they provide information that solve this matter I will add the solution to this problem as a reply to this thread.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
The Profiler that I have that works is MadCatz Software version 7.0.23.0 driver version 6.0.4.1
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    FalconArts
    CPU
    AMD FX-8150 8 Core
    Motherboard
    Asus Crosshair V Formula
    Memory
    32g
    Graphics Card(s)
    Nvidia GTX 680
    Monitor(s) Displays
    2 ViewSonic 27"
    Screen Resolution
    1900x1200 ea
    Hard Drives
    1- 1tb
    4- 2tb
    Keyboard
    Logitech Wave
    Mouse
    Rat 9
    Internet Speed
    DSL
    Other Info
    Saitek Pro Gamer Command Unit
    Saitek X52 Pro
    Logitec G27
OK, I installed the new driver and software, they DO NOT WORK.
My Command unit stopped my RAT 9 was off and My STRIKE 7 worked a little.

The software and driver I use do work.
Here they are if you want them They are for x64. if you are on a 32bit system
you will need MadCatz software version 7.0.23.0 and driver 6.0.4.1

Software Profiler x64
http://www.mediafire.com/download.php?tjpai1gm0nwxog1


Command unit x64
http://www.mediafire.com/download.php?u0pjbdbiu68orz1

These work on my system: Windows 8 Pro x64
I use a lot of Saitek including The X52Pro and Rudder Pedals All work with this Profiler

I found the 32Bit Drivers, I have not tried these.

Software Profiler x32
http://www.mediafire.com/download.php?baoyhcu6o5h4o4p


Command Unit x32
http://www.mediafire.com/download.php?bqxnsq824nbufp9

All Win 7/8
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    FalconArts
    CPU
    AMD FX-8150 8 Core
    Motherboard
    Asus Crosshair V Formula
    Memory
    32g
    Graphics Card(s)
    Nvidia GTX 680
    Monitor(s) Displays
    2 ViewSonic 27"
    Screen Resolution
    1900x1200 ea
    Hard Drives
    1- 1tb
    4- 2tb
    Keyboard
    Logitech Wave
    Mouse
    Rat 9
    Internet Speed
    DSL
    Other Info
    Saitek Pro Gamer Command Unit
    Saitek X52 Pro
    Logitec G27
Glade its working , I know I would hate to lose mine.
Be sure to save the downloads, I am not sure How long I'll keep them on the server.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    FalconArts
    CPU
    AMD FX-8150 8 Core
    Motherboard
    Asus Crosshair V Formula
    Memory
    32g
    Graphics Card(s)
    Nvidia GTX 680
    Monitor(s) Displays
    2 ViewSonic 27"
    Screen Resolution
    1900x1200 ea
    Hard Drives
    1- 1tb
    4- 2tb
    Keyboard
    Logitech Wave
    Mouse
    Rat 9
    Internet Speed
    DSL
    Other Info
    Saitek Pro Gamer Command Unit
    Saitek X52 Pro
    Logitec G27
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