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Wierd problem with "PC Settings" Windows 8 Consumer Preview

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  1. #1



    Junior Member

    Join Date : Mar 2012
    Posts : 8
    Windows 8 Consumer Preview
    Sweden se stockholm

    Wierd problem with "PC Settings" Windows 8 Consumer Preview


    Yesterday I created two local users with admin rights, I changed their account pictures and changed the background color.
    Everything worked fine.
    Today when the other user should log in, she wasn't happy with her account picture. So I showed her how to change it. However, when she pressed her username and clicking on change account picture (this should open PC SETTINGS) nothing happend.
    I logged in with my user, and noticed that I could not either press that button, but it worked perfectly yesterday.

    I tried to walk around this issue by going to control panel and press user accounts. But from there nothing happends when you press "create a new user" for example. In short words: anything that should open the PC SETTINGS-program fails, and absolutely nothing happends.

    Any clue why this is happening?

    Thank you in advance.


      My System SpecsSystem Spec

  2. #2



    Junior Member

    Join Date : Mar 2012
    Posts : 8
    Windows 8 Consumer Preview
    Sweden se stockholm


    Since noone answered I fixed this problem myself! This is what happends:

    If you mark Remove Start menu shortcuts in CCLeaner (which i ran last night and had forghot) it deletes three crucial files in the start menu system that completely disables PC Settings... The file that gave me the error was the first of these.
    They all reside in:
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs (assuming you have Windows 8 on C. The filenames are:
    PC Settings.lnk Remote Desktop Connection.lnk and Store.lnk
    So, these looks like normal shortcuts, I don't know. Anyway, when I restored them (I have two computers running Windows 8 Consumer Preview) everything worked fine.
      My System SpecsSystem Spec

  3. #3



    Junior Member

    Join Date : Mar 2012
    Posts : 6
    Windows 8 Consumer Preview


    I am having the same problem. It was affecting most of the Apps in the Metro screen or whatever, but I was able to reinstall most of them using the Store. However, now the only one that I can not open is "PC Settings". It opens up the screen with the gear icon, then just crashes back to the Metro screen.

    I never ran CCleaner or anything. I went to the path you described above and see the files you are talking about, however whenever I click on the PC Settings.lnk, it doesn't do anything.

    I have searched this issue and all I have really found is to change my screen resolution, make sure that my adapter driver is installed, and change the UAC settings. I have tried all of this and nothing seems to work.

    Any other suggestions? I noticed that the PC Settings.lnk is just a shortcut. Anybody know the path that the actual file is in? All I see is %HOMEDRIVE%%HOMEPATH% and that just takes me to my User folder.
      My System SpecsSystem Spec

  4. #4



    Junior Member

    Join Date : Mar 2012
    Posts : 8
    Windows 8 Consumer Preview
    Sweden se stockholm


    Hi Bigthagen87! The this is, that my problem was that NOTHING at all happend when I clicked things that were going to the pc settings shortcut. (I did'nt know it was missing before I checked with my other computer). Your error is different, since you actually have the shortcut in the right place. The real path to pc settings is here: C:\Windows\ImmersiveControlPanel\Systemsettings.exe. Note! Even with a working PC Settings, nothing will happend if you just double-click this file, it is designed to work just with the help from that shortcut that you have. However, one important question is: Have your pc settings ever worked, or did it crashed from the start? If it worked from the beginning, have you installed any driver or program lately that may be connected to this error? Systemsettings.exe should be 974 608 bytes, and the details say: File Version: 6.2.8250.0.
      My System SpecsSystem Spec

  5. #5



    Junior Member

    Join Date : Mar 2012
    Posts : 6
    Windows 8 Consumer Preview


    Hello VR, thanks for the reply.

    No, my PC Settings has never worked that I know of. As I mentioned, most of the Apps in the Metro UI encountered this same error until I reinstalled them from the Store. Of course, I can't uninstall and reinstall the PC Settings option.

    I tried to create a shortcut to the PC Settings path that you referred to up above and then paste it in the other folder and rename it to PC Settings, but that did not work either. I checked the details and it has the same size and version that you described above.

    I also started another post with all this information. Since this one had "Solved" at the beginning, I figured it might not get checked as opposed to starting a new post.
      My System SpecsSystem Spec

  6. #6



    Junior Member

    Join Date : Mar 2012
    Posts : 8
    Windows 8 Consumer Preview
    Sweden se stockholm


    Hope someone can help you! A long shot, but If you have a SSD-drive or a harddrive connected to a controller instead of a "normal" sata port, check to find the latest driver for that controller. Sometimes Intels Chipset Software Installation utility, Intel RST or (Special controller vendor driver) do tricks. But as I said, really a longshot :S
      My System SpecsSystem Spec

  7. #7



    Junior Member

    Join Date : Mar 2012
    Posts : 6
    Windows 8 Consumer Preview


    I went ahead and just reinstalled.

    Before I did, I created a Local Account and noticed that it worked just fine. I am guessing that since I upgraded from the Developers Preview that something might have gotten messed up in the installation that prevented the apps from working. No big deal.
      My System SpecsSystem Spec

  8. #8



    Junior Member

    Join Date : Mar 2012
    Posts : 8
    Windows 8 Consumer Preview
    Sweden se stockholm


    OK, you made an upgrade! i did a clean install, that's also a difference! Nice to hear that you got it working. Strange that the new local account worked.
      My System SpecsSystem Spec

  9. #9



    New Member

    Join Date : Mar 2012
    Posts : 1
    Win8


    Can you please upload the shortcut files, I have the same problem.
      My System SpecsSystem Spec

  10. #10



    Junior Member

    Join Date : Mar 2012
    Posts : 6
    Windows 8 Consumer Preview


    Seven - Nothing I did with the shortcut worked. I would suggest reinstalling.
      My System SpecsSystem Spec

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