I have a strange problem when it comes to switching the image on my lock screen. I have a legitimate copy of windows 8, and I have just upgraded to the new windows 8.1.
when I go to pc settings to change the lock screen background, I can see the default windows 8.1 lockscreen images available for use, and I can look for a custom image to select, so the I don't have the problem with grayed out buttons. What's wrong is, every time I try to change to a different image (same goes for the default, built in backgrounds) , the preview will remain blank with an infinite loading symbol. This leads me to believe that Windows is not changing the background image for the lock screen at all. This is true because every time I login to my computer I have the same default image I got when I installed windows 8.1.
Am I missing something here? before I would use another program called Lock Screen customizer, found here, WinAero: Lock Screen Customizer for Windows 8.1 and Windows 8 to change my lock screen image, but the Windows 8.1 version does not have the option to change the background lock screen image.
Any help would be greatly appreciated!