Windows 8 and 8.1 Forums

A Horror Story

  1. #1

    Posts : 132
    Windows 8.1 Pro WMC

    A Horror Story

    Last Friday a very old lady (85) asked me to help her with her printer as it was only printing light purple. When I got into her computer it was a disaster. Requests were popping up all over the place and the Internet Explorer was opening up on weird pages and no matter what IP Address you TRIED to type it took you somewhere else. Also it had multiple anti-virus programs installed! I tried uninstalling the junk that had gotten on her system but gave up. I ended up taking her system home, backing up what I could and then formatting drive C:. After 48 hours and more than 250 MS Updates I got it back into working order. As for the inkjet printer, she had not used that for such a long time things got dried up but new cartridges seems to solve the problem.

    There are several ways that her system got into this situation. Opening "funny" e-mail attachments, installing something you want and getting "unwanted" programs installed too and getting a phone call from "Microsoft" asking for her password and giving them remote access to her system! I have had a personal computer since 1975 and have never gotten a personal non-robot phone call from Microsoft or Apple! Also she told me she is the only one that uses her computer but I know that is a BIG lie, how do you say no to your children (devils) and cute grandchildren (little devils) when they visit and want to play games on your computer? They do more than just play games!

    Obviously just having an anti-virus program and a firewall is not good enough. I have tried something new, I demoted her from an administrator to a standard user and told her to call me if she run into any problems. So far so good!

    Maybe Microsoft should offer an All-In-One computer subscription that you can take to a local store to swap, no questions asked?

      My System SpecsSystem Spec

  2. #2

    I see this exact same thing almost every day... Frustrating, isn't it?
      My System SpecsSystem Spec

Similar Threads
Thread Forum
Funny story about a missing iPad
So, we lost an iPad last week at work. We took it offsite to a customer and we believe we left it there. We call the customer today and say, "hey, we believe we left an iPad there". They verify that "nope, not here". We call back and say, "hey, just verifying that you don't have our iPad". ...
Chillout Room
Windows 8 became inactive - a long story
In the early morning of Aug 21, 2013 I saw a full screen desktop image saying in a big blue background: "Activate Windows". I had activated Windows 8 Pro on Dec 25, 2012 and installed the Windows 8 Media Center Pack upgrade on Jan 7, 2013. I had one product code/key for Win 8 Pro and another...
Windows Updates & Activation
Windows needs to be activated -- AGAIN! Another long story
On Aug 21, 2013 I had an experience where my Windows 8 installation somehow became de-activated. I outlined the situation in great detail in this thread: Now, today this has happened again....
Windows Updates & Activation
8.1 upgrade success story!
Alright, went to upgrade my primary PC from Windows 8 to 8.1. Took forever! But went without a hitch! Well, not 100%. When I arrived at the desktop/start screen, the scroll wheel wasn't working on my mouse and my pinned taskbar icons weren't there. But I rebooted the system and now my PC is...
Installation & Setup
Is Microsoft's post-PC story starting to look any better?
Is Microsoft's post-PC story starting to look any better? | ZDNet
Windows 8 News
A sad story - if he is right
New report shows Windows 8 sales remain sluggish; no significant growth in sight | Computerworld Blogs
Chillout Room
The Story Behind Windows 8 Metro Design
Behind the Windows 8 Metro UI | BUILD Conference Highlights | Channel 9
Windows 8 News

Eight Forums Android App Eight Forums IOS App Follow us on Facebook