Windows 8 and 8.1 Forums

Need help to restart my computer

  1. #1

    Posts : 2
    Windows 8.1

    Need help to restart my computer

    Lately I have tried to do a factory reset for my laptop and this is its error message
    Once I click for the solution it doesn't do anything
    Can someone please help me

      My System SpecsSystem Spec

  2. #2

    Posts : 333
    Windows Server 2012 R2 / 8.1

    Have you tried both methods on this tutorial for resetting Windows?

    Reset Windows 8

    Also you can take a look at how to repair Windows.

    Repair Install Windows 8

    Refresh Windows 8/8.1

    Refresh Windows 8

    Refresh and repair without install media.

    Refresh or Reset Windows 8 without Installation Disk

    How to do a clean install of Windows 8/8.1

    Clean Install - Windows 8

    How to create a bootable USB/DVD of windows for installing:

    Create Bootable USB or DVD with Windows 8 ISO

    Those are some links for great tutorials to help you out around this matter.

      My System SpecsSystem Spec

  3. #3

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)

    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
      My System SpecsSystem Spec

  4. #4

    Posts : 2
    Windows 8.1

    I don't want anything saved I just want to refrest my laptop, I did it with my other one no problem no disk or anything but this one is saying I have an error?
      My System SpecsSystem Spec

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