Another great experience with Dell

pparks1

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While I know others have had bad experiences, I have had nothing but good experiences with Dell computers.

I recently purchased an Inspiron 15 (3521) touchscreen Windows 8 laptop for my kids. When I got it, I looked at the hard drive layout and noticed the system recovery partition. Unlike a few other Dells', this one didn't have an F# button that you could press to have it restore the OS back to the defaults. I looked around and found that there was some software on the box to create recovery media.

Just to be sure that I was going down the right path (that being that if Windows 8 would not boot, I could create either a USB key or a DVD to boot from to recovery my system), I started up a tech chat with Dell. Within just a few minutes, they offered to overnight me a Dell Recovery USB key at no charge. 2 days later and the key is at my house. No fuss, no muss.

As far as bloatware is concerned, I uninstalled the Office 365 trial and the Mcafee Internet Security Suite and that was it. I went into Task Manager and prevented about 5 things from automatically starting up. Perfectly happy with the computer.

Kudos Dell.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
Good choice with Laptop :)

I have been using this one for about 6 months now, working perfectly

Not had to contact Dell, but from ordering it to receiving it was very smooth, received it sooner than expected

I read a lot of horror storied about Dell prior to ordering, so was not sure what to expect, but I had no issues and a great service
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
It's good to see someone posting about a good experience. So often only those that have had a bad experience post about it while those with good experiences remain silent which tends to give the impression that a particular product or company is bad.

I have had good dealings with Dell as well. I have had a couple of their desktops over the years and my son and wife both have Dell laptops. My work computer is a Dell as well. Haven't had to deal much with tech support but ordering has always been a great experience. I ordered a Dell Venue 8 Pro tablet late last night and already got a notice that it shipped, hasn't even been 12 hours yet!
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
We had a dell rep in the office last week with one of the new Venue tablets. I love the fact that these have user replaceable batteries and such.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
I own a Dell XPS 8300 and an Inspiron 530. Never had a problem with either of those.

But I also never had a problem with my two Gateway laptop and my Toshiba laptop. My 2007 HP desktop is also still working very well. This one I upgraded though. Only my 2007 HP laptop is giving me problems now (could be the Cmos battery).

A superb Sony Vaio I had to RMA because there were nothing but problems with it. That was too bad because it was a very nice machine.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
I have had 100% positive experiences with Dell since 1992, when I started dealing with them at work, and at home...
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
I have worked with numerous Dell Optiplex PCs anyways, and from my experience they are quite reliable. Cool case design for what it is, too. I still have an old Optiplex GX280 with Pentium 4 HT CPU as a backup machine, and nothing has ever gone wrong with it... at least not hardware related.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4790k @ 4.6 GHz
    Motherboard
    MSI Z97 U3 Plus
    Memory
    8 GB 1333 MHz DDR3
    Graphics Card(s)
    AMD Radeon R9 285 (2 GB GDDR5), and Intel HD 4600
    Sound Card
    Integrated HD audio
    Monitor(s) Displays
    ASUS VW246H 24.6 inch
    Screen Resolution
    1920x1080 (natve)
    Hard Drives
    512 GB Crucial SSD (SATA-III)
    PSU
    800W NZXT PP-800
    Case
    CoolerMaster HAF 932 Advanced Edition (Steel fulltower)
    Cooling
    Liqtech 240
    Keyboard
    Razer Lycosa
    Mouse
    Logitech G35
    Internet Speed
    11 Mbps download
    Browser
    Mozilla Firefox
    Antivirus
    AVG free (and common sense :P)
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