BSOD & immidiate reboots, random... daily.

Ryder

New Member
Messages
39
Hi kind fellows at Eightforums...

I have a machine, 8.1 Pro, that has become unstable. It had a very similar problem a couple months ago, but updating the Nvidia driver seemed to fix.

Now that it is doing it again, I tried the same fix. I used DDU to clean the existing driver first.

I also did a LAN driver update at the same time.

This seemed to make things a bit better (less frequency of crashing). BSOD messages are always different, and most disappear before I can record them. Here are two:

Memory management
IRQL_not_less_than_or_equal

Another symptom is that my Chrome Browser tabs like to crash. A lot. Reloading the tab seems to solve the issue if only briefly.

I have some mini-dump files that appear to be associated with several applications all within the last few days, in case that helps, but they are a bit big, and unfortunately the attachment manager says they are "invalid".

Thank you for your kind help! Truly appreciated.

Ryder

View attachment 68357
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Digital Storm/Custom
    CPU
    i7-4770K 3.5GHz
    Motherboard
    ASUS Z97-C
    Memory
    16GB DDR3 1600MHz (Digital Storm)
    Graphics Card(s)
    GeForce GTX 780 3GB
    Sound Card
    na
    Monitor(s) Displays
    4x Viewsonic LED 1080p
    Screen Resolution
    1920x1080
    Cooling
    liquid
    Internet Speed
    23 Mbps
    Browser
    Vivaldi & Chrome usually, IE rarely
    Antivirus
    Webroot
Hi Ryder,

Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi Ryder,

Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.

Very sorry I missed that. Sadly, this repeats. I even ran as administrator. DMLC isn't working, it seems.

What else can we try?

*thank you*

R
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Digital Storm/Custom
    CPU
    i7-4770K 3.5GHz
    Motherboard
    ASUS Z97-C
    Memory
    16GB DDR3 1600MHz (Digital Storm)
    Graphics Card(s)
    GeForce GTX 780 3GB
    Sound Card
    na
    Monitor(s) Displays
    4x Viewsonic LED 1080p
    Screen Resolution
    1920x1080
    Cooling
    liquid
    Internet Speed
    23 Mbps
    Browser
    Vivaldi & Chrome usually, IE rarely
    Antivirus
    Webroot
Does the program crash, or does it finish but leave an empty zip file?

Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Does the program crash, or does it finish but leave an empty zip file?

Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?


The program appears to exit gracefully. There is no folder by that name on the desktop.

Regards,

R
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Digital Storm/Custom
    CPU
    i7-4770K 3.5GHz
    Motherboard
    ASUS Z97-C
    Memory
    16GB DDR3 1600MHz (Digital Storm)
    Graphics Card(s)
    GeForce GTX 780 3GB
    Sound Card
    na
    Monitor(s) Displays
    4x Viewsonic LED 1080p
    Screen Resolution
    1920x1080
    Cooling
    liquid
    Internet Speed
    23 Mbps
    Browser
    Vivaldi & Chrome usually, IE rarely
    Antivirus
    Webroot
There is no folder on the desktop before closing the program?

When the program is closed this folder is deleted, so it is important to check before exiting.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
When the program is closed this folder is deleted, so it is important to check before exiting.

Ah! I missed that distinction... success!

SFDebugFolder.zip is now attached.

**I should also note that my C: drive had become very full, just through a normal acquisition of files. Yesterday I made some room, so that is one change of note.
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Digital Storm/Custom
    CPU
    i7-4770K 3.5GHz
    Motherboard
    ASUS Z97-C
    Memory
    16GB DDR3 1600MHz (Digital Storm)
    Graphics Card(s)
    GeForce GTX 780 3GB
    Sound Card
    na
    Monitor(s) Displays
    4x Viewsonic LED 1080p
    Screen Resolution
    1920x1080
    Cooling
    liquid
    Internet Speed
    23 Mbps
    Browser
    Vivaldi & Chrome usually, IE rarely
    Antivirus
    Webroot
Please make sure that all your partitions have at least 15% free space, 15% is necessary for Windows to perform background stuff without annoying the user.

Please check your SSDs for firmware updates with Samsung Magician.





Diagnostics Test

HDD TEST


Note   Note
Please run HDTune first, in the order posted!


arrow.png
Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

arrow.png
Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Make a photo of the result and post it.

arrow.png
Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html






Diagnostic Test

RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

Note   Note
picture.php


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.



Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset



Diagnostics Test

HDD TEST


Note   Note
Please run HDTune first, in the order posted!


arrow.png
Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

OK, progress!

View attachment 68361
View attachment 68362
View attachment 68363
 

My Computer

System One

  • OS
    8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Digital Storm/Custom
    CPU
    i7-4770K 3.5GHz
    Motherboard
    ASUS Z97-C
    Memory
    16GB DDR3 1600MHz (Digital Storm)
    Graphics Card(s)
    GeForce GTX 780 3GB
    Sound Card
    na
    Monitor(s) Displays
    4x Viewsonic LED 1080p
    Screen Resolution
    1920x1080
    Cooling
    liquid
    Internet Speed
    23 Mbps
    Browser
    Vivaldi & Chrome usually, IE rarely
    Antivirus
    Webroot
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