Solved "Your PC ran into a problem" in every boot

ignaciojn

New Member
Messages
11
I don't have a BSOD, but a PSOW (Purple Sign of Warning) :p

Every time I boot my laptop, I get a purple sign that says "Your PC ran into a problem. This caused the system to restart".
Everything seems to work OK, but it's annoying.

It's worth noting that the issue only happens when I boot from an off state. A reboot doesn't give me the error.

Thanks in advance for any help.

Specs.
Asus G55VW
Windows 8.1 Single Language x64 (clean install)
All drivers from Asus website, except GPU
Every Windows update installed
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G55VW
    CPU
    Intel Core i7-3610QM
    Motherboard
    Intel HM77 Chipset
    Memory
    12GB DDR3
    Graphics Card(s)
    NVIDIA GTX 660M
    Sound Card
    VIA HD Audio
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi
    Browser
    Chrome Stable
Hi ignaciojn,

Please try the following suggestion.

Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part :ar: NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
View attachment 68336
Code:
7: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff800`eb662000 fffff800`ec421000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Aug 11 13:07:29 2016 (57AC5C71)
    CheckSum:         00D758F2
    ImageSize:        00DBF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


I suggest the drivers from ASUS, because the laptop manufacturer drivers are usually the most stable for laptops due to some altering.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It worked, thank you very much.

Follow up question: Am I stuck with 2013 drivers, or is it safe to install the new ones now?
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G55VW
    CPU
    Intel Core i7-3610QM
    Motherboard
    Intel HM77 Chipset
    Memory
    12GB DDR3
    Graphics Card(s)
    NVIDIA GTX 660M
    Sound Card
    VIA HD Audio
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi
    Browser
    Chrome Stable
Hi ignaciojn,

I personally wouldn't recommend to install drivers from other sources, because IME (personal and with others whom I've helped) it leads to problems.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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