Windows 8 and 8.1 Forums

BSOD During Startup or using Firefox Browser

  1. #1

    Posts : 1
    Windows 8.1

    BSOD During Startup or using Firefox Browser


    In past few days i have started receiving BSOD during startup as well as using Firefox browser. No hardware changes has been made since i bought the PC 1 year ago.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,059
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro

    Please run in an admin command prompt following command
    slmgr /dlv
    a pop-up will show within a few moments, please make a screenshot of it and post it.
      My System SpecsSystem Spec

  3. #3

    In this situation, try to remember if you have made any changes recently in your system, like downloaded any low quality software or any free antivirus software. If you have done something, then this may lead you to the BSOD issue. To troubleshoot it, you need to uninstall the recently downloaded app or software.
      My System SpecsSystem Spec

BSOD During Startup or using Firefox Browser

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